Director – LE Services & Sales

Job not on LinkedIn

Yesterday

Apply Now

Receive Emails with Similar Jobs

Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

📋 Description

• Lead the EMEA Field Service organization, aligning service operations with commercial goals under a unified structure. • Develop and execute the regional service and sales strategy, integrating field service, service sales, and channel management. • Develop profitable growth by growing into high-potential markets, especially in the Middle East and Tier 2 channels. • Partner with product management and commercial teams to improve attachment rates and share of wallet. • Manage regional P&L performance, budgets, pricing strategies, and customer retention initiatives. • Strengthen forecasting accuracy, operational efficiency, and cost-to-serve performance. • Establish clear metrics and operating rhythms to ensure accountability and consistent execution. • Advance customer experience initiatives by promoting cross-functional teamwork and timely issue resolution. • Improve decision-making and empower regional and country leaders. • Build and inspire a high-performing, customer-focused team aligned to Project Sunshine principles. • Mentor and develop regional leaders to enhance commercial and financial capabilities.

🎯 Requirements

• Bachelor’s degree in engineering, life sciences, business administration, or a related technical field; advanced degree (MBA or MSc) preferred. • Minimum of ten years of progressive leadership experience in service, commercial, or operational roles within complex, matrixed organizations. • Background in industrial or life sciences environments preferred. • Proven success leading integrated service and sales teams across multiple geographies in the EMEA region. • Demonstrated ability to drive profitable growth through market expansion and sales enablement. • Strong financial management skills, including experience with multi-million-dollar P&L oversight, forecasting, and operational efficiency programs. • Deep understanding of service delivery models, field operations, and customer engagement in technical or scientific contexts. • Experience leading organizational change and transformation initiatives.

🏖️ Benefits

• Health insurance • 401(k) retirement plan • Paid time off • Flexible work arrangements • Professional development opportunities