Engineer II, Field Service

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🕒 May 7

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Repair, install, and maintain a variety of laboratory equipment products, including incubators, centrifuges, cold storage (refrigerators and freezers), and other equipment as needed • Provide support on the qualification/validation of supported product lines • Assist with On-Boarding/Training of new engineers • Schedules and completes detailed preventative maintenance service to assure peak uptime of customer equipment • Understand customers’ needs to best promote service contracts, services, and new equipment • Handle expenses and spare parts inventory in a timely and accurate manner • Document daily service actions through the company work order database • Maintains courteous and knowledgeable communication with customers to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.) • Provide assistance to the Validation team • Act as lead engineer on a larger project • Provide backup for the supervisor

🎯 Requirements

• Associate's Degree in Electronics or Engineering required or equivalent education/experience • Accredited trade school certification- HVAC/R or Electronic Technician preferred • EPA Certification preferred • Minimum of 3+ years of relevant experience with related science, engineering, and/or customer skills • Strong electronic/electrical and mechanical background preferred, refrigeration experience a plus • Advanced knowledge working with basic test equipment such as DMM, tachometer, temperature devices, etc. • Shown proficiency in LP product lines with minimal direction • Proven track record in mentoring and training other engineers with difficult service calls that require technical expertise • Ability to operate computers, smartphones, and related software efficiently • Ability to work independently, diagnosing and fixing with schematics, diagrams, service manuals, and other user documentation

🏖️ Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

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