Thermo Fisher Scientific
Biotechnology • Pharmaceuticals • Science
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Field Service Engineer II
Job not on LinkedIn
3 days ago
Thermo Fisher Scientific
Biotechnology • Pharmaceuticals • Science
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
đź“‹ Description
• Performing field service activities, including on-site installation, upgrades, preventive maintenance, and system repairs. • Solving a broad range of hardware and/or software problems of varying scope and complexity • Coordinating your own work schedule with direct colleagues, service operations and management. • Instructing customers in the use of our instruments to ensure safe and effective customer operations. • Providing proactive and adaptable technical telephone and email support, ensuring that our customers are successful in the use of their instrumentation. • Producing timely and accurate reports of your activities: e.g., service reports and expense reports • Assuring the highest level of Customer Experience to achieve customer satisfaction and loyalty. • Providing sales leads to account manager • Providing feedback to support teams for correcting system documentation and updating procedures.
🎯 Requirements
• Must have a practical engineer; B.Sc or M.Sc degree or equivalent qualification in Mechanical, Electrical or Electronics Engineering • At least 3 years of hands-on technical experience installing, solving, repairing and calibrating sophisticated multidisciplinary analysis tools (e.g: analytical systems, MRI; X-ray systems or similar) • Knowledge of Electron Microscopes is an advantage but not a requirement. • Strong analytical, trouble shooting and problem-solving abilities with excellent hand-eye coordination and manual dexterity • Strong communication skills with fluency in English (verbal and written) • IT literate, including TCP/IP networking • A strong team contributor who is able to work remotely and connect with colleagues in the region • Driving license required
🏖️ Benefits
• Reasonable accommodation for individuals with disabilities for application and interview process • Essential job functions and benefits provided
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