Field Service Engineer III, LCMS

Job not on LinkedIn

🕒 March 28

🏄 California – Remote

🏄 California – Remote

💵 $43 - $58 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment • Deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities • Resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance

🎯 Requirements

• Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or related technical field and 5+ years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments or Advanced degree and 3+ years of experience • Strong diagnostic and problem-solving abilities for hardware and software issues • Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems • Ability to read and interpret technical documentation, schematics, and engineering drawings • Experience documenting service activities and preparing detailed reports • Effectively train and support customers with equipment operation • Adherence to safety protocols and quality standards • Experience mentoring and training others preferred • Demonstrated success in meeting customer satisfaction goals • Excellent customer service and communication skills, both written and verbal • Strong organizational and time management capabilities • Strong problem-solving abilities and capacity to work independently • Proficiency with Microsoft Office suite and service management software • Physical ability to lift up to 50 lbs. and work in various laboratory environments • Must be legally authorized to work in the United States without sponsorship now or in the future • Must be able to pass a comprehensive background check and drug screen.

🏖️ Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount