Field Service Engineer, ImmunoDiagnostics

Job not on LinkedIn

November 16

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Thermo Fisher Scientific

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Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

📋 Description

• Provide onsite service including repairs, preventive maintenance, upgrades, and installation of IDD analyzers. • Travel, on short notice, to customer sites to resolve reported issues or support other field service personnel. • Observe and follow Good Documentation Practices (GDPs) and internal policies and processes as required for field service reports and job-related submissions pertaining to spare parts: ordering, usage, returns, physical count, etc. • Display integrity, understanding, tact, fairness, and technical knowledge in all customer interactions. • Collaborate with internal partners to resolve customer issues and improve processes. • Provide remote and onsite service training or assistance to Biomedical Engineering Technicians (BMET) or Advanced Operators. • Increase technical proficiency level servicing instruments by completing in-person or online training courses. • Handle travel expenses and follow Thermo Fisher Scientific travel policies and guidelines. • May be required to complete other related duties as the need arises and/or assigned.

🎯 Requirements

• Associate degree from a Technical or Engineering field in Electronics, Biomedical Engineering, Electrical, or equivalent combination of skills and experience. • 1+ years of experience in related life sciences, biomedical engineering and/or technical customer-facing roles preferred. • Experience with operating, fixing, repairing, and calibrating sophisticated analyzers or systems. • Experience in a clinical, diagnostic and/or another regulated environment (CAP, CLIA, FDA) preferred. • Strong proficiency on Windows and other software, network knowledge, electrical/electronics, mechanics, chemistry technology; an analytical problem solver with good engineering skill. • Ability to quickly adapt to change with positive and constructive feedback. • Should be able to stand, bend, and/or kneel for several hours. • Ability to acquire and possess a valid driver's license, with a clean Motor Vehicle report.

🏖️ Benefits

• We offer competitive remuneration • Annual incentive plan bonus • Healthcare • A range of employee benefits