Field Service Engineer

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Deliver service activities for clinical-market Microarray (Affymetrix), PCR, and qPCR instruments • Install, repair, maintain, and validate instruments • Provide telephone support, diagnostics, and on-site customer services • Promote contract products • Build and maintain professional customer relationships and resolve critical issues • Manage company assets, including inventory, tools, software, and vehicles • Coordinate service planning and scheduling with relevant partners • Report service activities accurately and promptly • Align customer-site activities with other Thermo Fisher Scientific teams and share customer information

🎯 Requirements

• Professional background in Electronics, Molecular Biology, Engineering, or related subjects • Minimum of 1–5 years of experience servicing analytical equipment or equivalent applications specialist experience • Strong problem-solving skills • Excellent verbal and written communication skills • Ability to collaborate across levels, functions, and regions • Ability to prioritize multiple tasks, especially in clinical and medical markets • Excellent interpersonal and negotiating skills • Proficiency in PC skills • Valid driving license • Willingness to travel mainly within Comunidad de Madrid, Castilla La Mancha, Andalucía, and Comunidad Valenciana, plus the rest of Iberia territory including the Canary Islands • Ability to travel internationally across EMEA and the US for training or special calls • Proficiency in English, verbal and written