The Stem
Healthcare Insurance • Pharmaceuticals • Digital Health
The Stem is a global networked consultancy specializing in customer engagement and digital transformation within the health and life sciences sectors. The company focuses on improving patient experiences and enhancing communication between healthcare providers and patients. Their expertise includes developing omni-channel strategies, engaging with biopharma clients to drive digital transformation, and implementing innovative solutions tailored to meet industry-specific needs.
Customer Engagement Insight Consultant
Job not on LinkedIn
February 19
The Stem
Healthcare Insurance • Pharmaceuticals • Digital Health
The Stem is a global networked consultancy specializing in customer engagement and digital transformation within the health and life sciences sectors. The company focuses on improving patient experiences and enhancing communication between healthcare providers and patients. Their expertise includes developing omni-channel strategies, engaging with biopharma clients to drive digital transformation, and implementing innovative solutions tailored to meet industry-specific needs.
📋 Description
• Responsible for gathering, synthesizing and analyzing insights related to key customers. • Conduct innovative primary qualitative, quantitative research and data analysis to capture deep customer insights.
🎯 Requirements
• Passionate about transforming Healthcare customer engagement. • Strong analytical thinkers. • Deep subject matter expertise in customer insight generation related to engagement strategy in Life Sciences. • Thought leaders with a strong service orientation. • Strong executers capable of managing programs independently. • Relevant prior experiences include established independent consulting practice, proven experience in a Researcher or Insights specialist role, track record of designing insights programs, demonstrated subject matter expertise in digital and multi-channel engagement in Health, strong client consultation skills, analytical thinker with organizational skills, solid academic credentials (MBA preferred).
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