
B2B • B2C • SaaS
The Sydney Call Centre is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. Specializing in both B2B and B2C call center services, the company offers a range of solutions including lead generation, inbound customer care, and outbound sales. With a focus on utilizing advanced technology and digital platforms, The Sydney Call Centre aims to enhance the customer experience and drive growth for its clients.
August 31

B2B • B2C • SaaS
The Sydney Call Centre is a leading Canadian tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Nova Scotia, Canada. Specializing in both B2B and B2C call center services, the company offers a range of solutions including lead generation, inbound customer care, and outbound sales. With a focus on utilizing advanced technology and digital platforms, The Sydney Call Centre aims to enhance the customer experience and drive growth for its clients.
• Make outbound calls to potential and existing customers. • Present and promote products or services effectively. • Identify customer needs and offer tailored solutions. • Close sales and achieve performance targets. • Maintain detailed records of calls and customer interactions. • Operate computer and office equipment; sedentary work with some lifting up to 40 pounds. • Complete full application on company careers page including screening questions and pre-employment test.
• Must be 18 years or older. • High school diploma or equivalent required. • Previous outbound sales or call center experience preferred. • Excellent communication and negotiation skills. • Self-motivated and results-oriented. • Ability to work independently in a remote setting. • Reliable internet connection and a quiet workspace. • Must be authorized to work in the country where the job is based. • Willing to submit to LEVEL II background/security investigation and drug screening (subject to location).
• Paid Time Off: Earn PTO and paid holidays to take the time you need. • Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross. • Life Insurance: Access life insurance options to safeguard your loved ones. • Supplemental Insurance: Accident and critical illness insurance • Career Growth: Internal promotions and advancement opportunities. • Paid Training: Learn new skills while earning a paycheck. • Fun, Engaging Work Environment: Team-oriented culture that fosters collaboration and engagement. • Casual Dress Code: Be comfortable while you work.
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