Alcumus
Compliance • Software • Enterprise
Alcumus is a technology-driven company specializing in compliance and risk management solutions. They provide software and services that help organizations maintain health and safety standards, manage risk, and stay compliant with regulations. With a focus on improving operational efficiency and workforce safety, Alcumus serves businesses across various sectors, providing them with the tools needed to thrive in a regulatory environment.
Salesforce Product Owner / Senior Business Analyst
September 20
Alcumus
Compliance • Software • Enterprise
Alcumus is a technology-driven company specializing in compliance and risk management solutions. They provide software and services that help organizations maintain health and safety standards, manage risk, and stay compliant with regulations. With a focus on improving operational efficiency and workforce safety, Alcumus serves businesses across various sectors, providing them with the tools needed to thrive in a regulatory environment.
📋 Description
• Drive the strategic vision and delivery of Salesforce solutions across the business • Serve as the voice of the customer; translate business goals into actionable technical requirements • Lead end-to-end product lifecycle activities: discovery, requirements, solution design, backlog grooming, sprint planning, and release management • Lead backlog refinement, prioritization, user story development, and define acceptance criteria • Conduct stakeholder demos and feature walkthroughs to ensure alignment and adoption • Manage platform enhancements, change requests, and new feature rollouts • Maintain hands-on familiarity with Salesforce Sales, Service, Experience, and Marketing Cloud and use declarative tools for rapid prototyping • Support minor configuration changes and drive quality assurance for major releases • Partner with business teams to ensure clean, consistent, and reportable data; create and maintain reports and dashboards aligned with KPIs • Support adoption and change management by conducting training, creating SOPs, and troubleshooting issues post-deployment • Report to VP, Product Excellence and Delivery
🎯 Requirements
• 6+ years of experience as a Business Analyst or Business Systems Analyst with increasing levels of responsibility • 4+ years of in-depth, hands-on experience in consultation, design, and documentation of enterprise scale Salesforce solutions • Experience interfacing with business to analyze requirements, writing functional specifications, conduct tests, and troubleshooting issues • Extensive experience in conducting feasibility studies, gap analysis, and root cause analysis (RCA) • Previous experience implementing Salesforce Sales/Service/Experience/Marketing Cloud • Salesforce Administrator certification required • Salesforce Business Analyst or Sales/Service Cloud Consultant certifications desirable • Proficiency with Force.com Migration Tool and Salesforce Data Loader; understanding data migration from CSV, SQL or other systems • Experience with waterfall and agile methodologies • Excellent time management, communication, presentation, and interpersonal skills
🏖️ Benefits
• Integrated mental health & wellbeing support • Vacation – starting at 3 weeks • Wellness Days & Annual Giving Day – an extra to give back to yourself or your community • Comprehensive medical and dental coverage • End of the year, company-wide shut down for you to relax and recharge • LinkedIn Learning License for upskilling & development • Inclusive equal-opportunity employer and supportive recruitment process
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