Revenue Cycle Academy Program Manager

Job not on LinkedIn

6 hours ago

Apply Now

Receive Emails with Similar Jobs

The Wilshire Group

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Consulting • Enterprise

The Wilshire Group is a consultancy firm that specializes in optimizing revenue cycle operations and IT solutions for the healthcare industry. They provide services in patient access, health information management, revenue integrity, and billing for both hospital and professional settings. The firm focuses on enhancing financial experiences by partnering with clients to solve complex challenges at the intersection of operations and technology. The Wilshire Group is dedicated to helping organizations maximize their EHR investments and improve revenue recognition and workflow optimization, ensuring consistent and proven results.

11 - 50 employees

⚕️ Healthcare Insurance

🏢 Enterprise

📋 Description

• Seek opportunities to collaborate with stakeholders, customers, and impacted departments to recommend appropriate training solutions and program improvements • Develops, maintains, and/or delivers curriculum to support revenue cycle operations • Work with operational managers to review key performance indicators (KPIs) to identify training opportunities/improvements • Gathers information, assesses needs, and prepares reports on training needs based on operational education requests • Collaborates with all levels of employees and management to facilitate, engage, and positively influence the instructional and training environment • Plans, develops, and/or presents training materials, tools, and information regularly • Interprets and shares reports on current training program impact and efficacy • Provide support to Revenue Cycle Leaders for current and future training needs • Understand revenue cycle metrics for incorporation into training objectives • Utilize appropriate formats and platforms for training content development and delivery • Identify areas of opportunity for optimization and improvement within educational programming • Synthesize information received from operational leaders for incorporation into existing training • Develop goals and priorities for educational programming • Design and implement appropriate plans to meet goals.

🎯 Requirements

• Bachelor’s degree from an accredited college or university or equivalent combination of education/experience. • Five (5) years of progressively responsible training program planning and/or implementation experience. • Demonstrated Business Communications Skills (verbal, written, presentation, listening, influencing, facilitating, negotiation, persuasion) • Demonstrated skills for providing adult learning/training, i.e., curriculum development and delivery • Demonstrated analytical, problem-solving, and resolution skills • Demonstrated organizational, planning, and project management skills • Demonstrated collaboration skills and the ability to work in a dynamic, team-oriented work environment • Ability to balance work between organizational priorities, current and future projects, and immediate training needs • Ability to develop, execute, and implement training plans and training programs for various levels, including employees and managers • Ability to be flexible and adapt to a changing environment • Familiarity, knowledge, and understanding of current training tools and techniques • Familiarity, knowledge, and understanding of Revenue Cycle operations and practices • Familiarity, knowledge, and understanding of training program dashboards and metrics • A working knowledge of Epic. • Ability to conduct needs assessment evaluations with managers to identify and define training needs of the department. • Ability to foster effective working relationships and build consensus. • Ability to plan, organize, prioritize, work independently, and meet deadlines. • Knowledge of principles and methods of curriculum design, adult education, training delivery, and measurement of results. • Ability to evaluate information and materials to be used in conducting and/or facilitating training, including curriculum design and the development or preparation of appropriate training materials.