Forward Deployed Engineer

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Thinkahead Consultant Psychologist Pty Ltd

WebsiteLinkedInAll Job Openings

1 - 10 employees

Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

📋 Description

• Design and ship agents and multi-step workflows using Glean, Claude, and other GPT platforms • Apply AI solution patterns such as retrieval-augmented generation (RAG), workflow orchestration, agent-assisted processes, model integration, API-based automation, and human-in-the-loop review • Create connections to ingest data from enterprise systems like Salesforce, ServiceNow, SharePoint/Teams, email, and internal APIs • Extend platform capabilities through MCP-based integrations and context-aware workflows that improve the usefulness and reach of AI solutions • Implement custom services and integrations, including REST APIs and webhooks • Ensure solutions are secure, reliable, observable, and compliant with enterprise standards • Create reusable templates, components, and solution patterns that can be applied across teams and use cases • Proactively surface pain points across business workflows and reimagine them leveraging the best available technology to create impact • Rapidly prototype, validate with real users, and harden MVPs into scalable, production solutions • Partner with stakeholders to prioritize high-impact use cases based on business value, feasibility, risk, and repeatability • Measure and communicate the value of solutions delivered, including time saved, errors reduced, adoption, reliability, and operational performance.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data and Analytics • Experience in technical roles such as Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Automation Engineer, or similar roles with direct stakeholder engagement • Experience designing or supporting AI-enabled solutions in production environments, prompting and system design, agent development, and workflow configuration • Familiarity with evaluation approaches such as test sets, quality metrics, and iterative improvement loops • Working knowledge of AI solution patterns such as retrieval-augmented generation, orchestration, model integration, vector-backed retrieval, and human-in-the-loop workflows • Ability to configure existing connectors to access required data • Experience integrating enterprise applications using APIs, webhooks, automation tools, or lightweight services • Familiarity with observability, monitoring, governance, guardrails, and responsible AI controls in enterprise environments.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.