Order Management Manager

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Thinkahead Consultant Psychologist Pty Ltd

WebsiteLinkedInAll Job Openings

1 - 10 employees

Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

📋 Description

• Manage and mentor a diverse, multinational logistics team to foster a collaborative and high-performance culture. • Develop and implement training programs to enhance team capabilities and knowledge in best practices. • Ensure accuracy and integrity of logistics data by implementing effective data management processes and systems. • Analyze logistics data and performance metrics to identify areas for improvement and drive continuous enhancement initiatives. • Work closely with internal teams (such as Sales, Procurement, IT, Client Operations, and Warehouse Operations) to ensure seamless operations and provide timely updates on shipment statuses. • Collaborate with external distributors and partners to align logistics processes and address potential challenges proactively. • Work with Client Applications to review data flows from vendors and help prioritize data feeds from vendors. • Monitor shipment timelines and accuracy, ensuring customers receive timely updates and information regarding their shipments. • Act as a point of escalation for shipment related customer inquiries or issues and resolve them efficiently.

🎯 Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred). • Minimum of [7] years of experience in logistics management, preferably in an IT or technology-focused environment. • Strong understanding of global logistics processes, customs regulations, and supply chain strategies. • Proven experience managing a multinational team and collaborating with diverse stakeholders. • Excellent analytical skills with a focus on data integrity and performance improvement. • Exceptional communication and interpersonal skills, with a customer-centric mindset. • Proficiency in logistics software and tools; experience with Salesforce is a plus.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.