Thinkahead Consultant Psychologist Pty Ltd
1 - 10 employees
Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.
Presales Solutions Architect – ServiceNow
Job not on LinkedIn
🕒 January 29
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Thinkahead Consultant Psychologist Pty Ltd
1 - 10 employees
Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.
📋 Description
• Drive innovative business solutions and digital transformation with our customers • Consult with customers and prospects to understand their needs and pain-points and evangelize the business value of the ServiceNow platform. • Architect solutions on the ServiceNow platform both independently and collaboratively • Demonstrate live to customers and prospects the ServiceNow platform highlighting its features and functionality • Conduct business process and/or technical workshops that may include enablement sessions. • Interact with the ServiceNow community as a thought leader on solutioning on the ServiceNow platform • Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables. • Thrive in a fast paced growing company • Develop documentation, pricing and statements of work for customers • Learn other technologies from a high level that may integrate with ServiceNow to produce a holistic outcome • Obtain and maintain pre-sales ServiceNow certifications for the different product lines available
🎯 Requirements
• 7+ years experience as a solution/sales engineer or a consultant for a software company • College degree (or equivalent experience) in the fields of Software Engineering, Computer Sciences, or related discipline • Strong functional knowledge of the ServiceNow platform across multiple modules • ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts. • Working knowledge of Agile/Scrum methodology. • Passion for problem-solving to solution selling • Knowledge of web development or mobile app development, business modeling, database concepts and project management – preferably using Agile Development Methodologies • Exceptional oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner • Deep insight on technical architectures, IT products and product positioning • ServiceNow certifications and accreditations are strongly desired • Experience on other SaaS platforms such as: Tanium, Atlassian, Big Panda, Splunk, Data Dog, Logic Monitor etc. a plus • Understanding of JavaScript, HTML and libraries/frameworks such AngularJS, jQuery, Prototype and bootstrap fundamentals a plus • Experience with monitoring solutions, end point collection, IoT, machine learning and other emerging technologies a plus • Understanding of web services (e.g. SOAP, REST, WSDL, XML) a plus
🏖️ Benefits
• Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. • We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
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