Senior Engineer, Microsoft 365

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Thinkahead Consultant Psychologist Pty Ltd

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1 - 10 employees

Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

📋 Description

• Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies. • Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection. • Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow. • Monitor and optimize the performance and availability of Exchange Online services. • Conduct regular system audits to ensure compliance with company policies and industry standards. • Managing identity and access in the Microsoft Cloud – including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration). • Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy). • Coordinate with IT security teams to ensure the security of identity management solutions. • Provide expert-level support and training to end-users and IT staff. • Document processes and maintains detailed records of system configurations and changes.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field. • 9+ years of experience in managing Exchange Online, Azure, identity management solutions. Intune, Teams, and the M365 technology stack • Strong knowledge of Microsoft Exchange, Azure Active Directory, and other identity management technologies. • Experience with PowerShell scripting for automation and administration. • Experience/working knowledge with cloud technologies and hybrid environments. • Excellent problem-solving skills and attention to detail. • Strong communication and teamwork abilities.

🏖️ Benefits

• Comprehensive health insurance coverage for employees, with options to extend coverage to dependents • Paid time off and company holidays, along with additional leave benefits as per policy • Flexible work arrangements, supporting work-life balance • Learning and development opportunities to support continuous growth and upskilling • Employee wellness initiatives and programs focused on physical and mental well-being • Retirement and statutory benefits in line with India regulations • Inclusive and people-first culture, with a strong focus on collaboration and ownership