Business Systems Strategist

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August 25

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thinkbridge

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Artificial Intelligence • B2B • Enterprise

thinkbridge is a global digital product development and technology advisory firm that helps growth-stage and mid-market companies modernize their tech stacks, build customer-facing platforms, and adopt AI and automation to accelerate value and scale. They offer end-to-end services including digital and technology strategy, GenAI consulting, application modernization, modern application development, DevOps/ML Ops, integrations, automation and 24x7 maintenance — with industry-focused work in financial services, energy/utilities, health and staffing. thinkbridge emphasizes fast, outcome-driven delivery using proprietary accelerators and a predictable pricing model.

201 - 500 employees

Founded 2014

🤖 Artificial Intelligence

🤝 B2B

🏢 Enterprise

📋 Description

• Lead and communicate strategic discovery to surface bottlenecks, quantify impact, and understand priorities with client stakeholders from frontline staff to C-suite. • Model current-state processes and data flows, then sketch future-state workflows that take advantage of better tools, data, and automation. • Evaluate and select the right mix of SaaS, AI, and integration options, balancing speed, cost, and scalability for each client's unique context. • Draft phased implementation roadmaps that guide our development teams and keep executives bought in throughout the transformation. • Translate technical trade-offs into clear narratives that move both CFOs and developers, without getting lost in jargon. • Coach client stakeholders through change, building champions and addressing concerns as new systems roll out. • Partner with our Automation Developers to validate designs, test edge cases, and ensure delivery hits the mark.

🎯 Requirements

• Must have 5+ years with a mix of technical consulting with hands-on process design for mid-market clients in consulting, agency, or internal transformation roles. • Process design mastery: You can diagram complex workflows and spot bottlenecks quickly, whether using formal frameworks or digital whiteboards. • Systems thinking and data architecture: Comfortable with relational schemas, API patterns, and designing clean hand-offs between systems without getting lost in technical weeds. • SaaS market fluency: You track the shifting landscape and know when to recommend existing tools versus custom builds across CRMs, ERPs, and automation platforms. • Cross-industry experience showing you can learn new domains quickly and get to the heart of what matters: process, people, and tools. • Strong facilitation and communication skills with proven ability to lead stakeholder interviews and earn trust up to the C-suite. • Technical literacy around integrating tools and workflows and modern automation, with understanding of when to use no-code versus custom development. • AI and automation expertise: You must have the ability to identify practical AI applications and have built demos or use cases that helped non-technical leaders see the possibilities.

🏖️ Benefits

• Dedicated Learning & Development Budget – Fuel your growth with resources dedicated to skill enhancement. • Cutting-Edge Projects – Work on exciting projects using the latest technologies. • Employee-Friendly Leave Policy – Enjoy ample leave options to maintain a healthy work-life balance. • Comprehensive Medical & Term Insurance: Full coverage for you and your family peace of mind. • Work-From-Workweek (WWW): Twice or thrice a year, we come together for One-week sprints to collaborate in person, foster stronger team bonds, and align on goals. • All travel expenses are covered in the form of an allowance which is called a work week allowance. • We organize city-wise, company-sponsored local meetups—fun-filled day outings with your colleagues! • At thinkbridge, you get reimbursed for approved certifications and short courses that support your role. • We embrace diversity and ensure equal opportunity for everyone, fostering an inclusive workplace where all voices are valued.