Manager, Design – UX Strategy

🕒 April 3

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Think Company

51 - 200 employees

🏢 Enterprise

☁️ SaaS

📡 Telecommunications

Enterprise • SaaS • Telecommunications

Think Company is an enterprise-focused service provider specializing in creating customized digital solutions for billion-dollar companies. With a strong emphasis on research, design, and product management, Think Company partners with clients to improve customer and employee experiences across various industries, including financial services, healthcare, pharmaceuticals, and telecommunications. Their expertise lies in developing modern digital tools and intuitive self-service experiences that enhance user engagement and streamline operations. With over 15 years of experience, Think Company is known for solving complex, industry-specific problems and building collaborative partnerships to drive value and innovation.

📋 Description

• Lead, coach, and develop a team of 8–10 designers across career stages • Shape individual growth through clear feedback, career pathing, and ongoing development conversations • Guide team members in delivering thoughtful, high-quality UX and product design work • Act as a strategic advisor on client projects, helping teams navigate complexity and ambiguity • Partner with leadership to align staffing, team health, and delivery quality across projects • Build a strong, well-rounded team through hiring and onboarding • Advance design practices, including how AI tools are applied in research, design, and delivery

🎯 Requirements

• Experience developing designers into stronger practitioners through coaching, mentoring, and career growth • A track record of driving career growth through structured feedback, growth planning, and progression conversations • A strong foundation in UX strategy and/or product design, with hands-on delivery experience • Ability to lead and guide work across multiple projects, teams, and client contexts • Confidence operating as a strategic partner in client-facing environments • Clear, thoughtful communication skills, including the ability to deliver direct, constructive feedback • Ability to balance advocacy for your team with business and client needs • Experience working in a consultancy or agency environment (Nice-to-Haves) • Familiarity with industries like media, telecom, or healthcare/pharma (Nice-to-Haves) • Experience helping teams adopt new tools, methods, or ways of working (Nice-to-Haves)

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Opportunities for learning and development

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