IT Systems Analyst

🔥 12 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

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ThinScale Technology Ltd.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

ThinScale Technology Ltd. is an all-in-one solution for endpoint security and management, specializing in securing remote, on-site, and hybrid workforces. Their products include features like secure BYOD management, device lockdown, and virtual desktop infrastructure (VDI) access control. With a focus on compliance and data security, ThinScale helps organizations prevent data breaches while optimizing their IT operations.

📋 Description

• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems. • Create and maintain knowledge base articles. • Work with the internal development and product teams to help develop our product portfolio. • Troubleshoot program and system malfunctions to restore normal functioning. • Reproduce problems in test labs and liaising with the development teams for bug resolution. • Expand and modify systems to serve new purposes or improve workflow. • Provide technical guidance and best practice scenarios for new deployments. • Use computer tools and applications including PowerShell, virtual environments including Hyper-V, Mware, Azure cloud services, Sysinternals Suite, Visual Studio Code, and VBS scripting in the analysis and solution of business problems. • Develop integrated systems for production and inventory control along with cost analysis, leveraging an understanding of software packaging and deployment technologies including MSI, MSIX, EXE, and AppX. • Consult with management to ensure agreement on system principles. • Work with customers to identify their desired deployment scenarios and provide advice. • Provide support in configuration setups and understanding various product features. • Support in troubleshooting technical issues that may arise with customer deployments. • Reproduce technical problems within test lab environments and collaborate with development teams for effective bug resolution. • Provide technical guidance scenarios for new deployments.

🎯 Requirements

• Requires a Bachelor’s degree, or foreign equivalent degree, in Computer Information Systems or Computer Science • 2 years of experience in the job offered, or 2 years of experience in a related occupation providing support in configuration setups and understanding various product features • Supporting in troubleshooting technical issues that may arise with customer deployments • Reproducing technical problems within test lab environments and collaborating with development teams for effective bug resolution • Providing technical guidance scenarios for new deployments.

🏖️ Benefits

• - Competitive salary • - Fully remote working, with flexibility and autonomy in how you manage your week • - Generous annual leave and a strong focus on sustainable workload • - Collaborative, international team environment with real ownership and accountability • - Work on meaningful challenges in a security-first technology company serving global clients • - Medical and dental coverage • - Employee Assistance Programme