Client Engagement Specialist, Admission Specialist – Weekend

🕒 December 16, 2025

🗽 New York – Remote

🗽 New York – Remote

💵 $50k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Thriving Center of Psychology

WebsiteLinkedInAll Job Openings

51 - 200 employees

Thriving Center of Psychology is a group practice with over 75 qualified and hand-picked therapists across the United States. Senior Psychologists interview and vet each therapist making sure they are trained using only science-backed treatments and have proper training and experience. Our client matching process has helped thousands of people form their ideal client/therapist relationship.

📋 Description

• Field inquiries from potential clients via phone, email, and online forms • Match clients with therapists that best suit their psychological needs and logistical preferences. • Schedule appointments based on providers' availability and abilities • Manage lead nurturing processes to convert inquiries into active clients. • Maintain high levels of client satisfaction and service excellence throughout the intake process. • Collaborate with therapists and support staff to ensure seamless client transitions. • Keep accurate records of client interactions and statuses in our CRM system. • Provide a warm, friendly, and welcoming environment upon initial contact with each patient, in addition to providing a warm handoff to providers and support staff. • Stay informed about the latest developments in mental health to enhance client interactions.

🎯 Requirements

• At least 2 years of experience in customer service, sales, or client-facing roles, preferably in the healthcare or mental health field. • Proficient in CRM software and MS Office; tech-savvy with the ability to learn new tools quickly. • Strong interpersonal and communication skills. • Strong computer skills required • Empathetic and compassionate understanding of mental health challenges. • Excellent organizational skills and the ability to handle multiple tasks simultaneously. • Bachelor’s degree in Psychology, Social Work, or related field preferred. • Experience verifying insurance benefits preferred.

🏖️ Benefits

• 401k Safe Harbor plan • Dental Insurance • Health Insurance • Unlimited vacation policy • Work-from-home • Yearly employee engagement trips to NYC