B2C • Marketplace • Home Services
Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.
September 27
B2C • Marketplace • Home Services
Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.
• Manage a team of production designers, video editors and project managers who will collaborate closely with the US based team(s) • Lead teamwide operational excellence and hygienic practices through efficient use of resources, tooling, and brand team processes • Drive the vision, procurement, and implementation of key creative tooling and systems management and monitor industry trends, tools, and technologies • Own teamwide project intake, trafficking and resource management / allocation • Organize regular reporting on brand team project statuses and qualitative data to inform long term strategic decision making • Identify gaps and support the visioning of key team processes and operations and evangelize standards across the company to drive adoption and consistency • Draft and manage project plans and expectations, ensuring error-free, on-brief, on-time, legally compliant, and on-budget results • Collaborate with the Creative, Production and Brand Management teams to effectively resource creative needs, properly scope projects and create workback schedules
• Operational expert; 3-5+ years of experience in production, project management, resource management and/or operations at a production company, creative agency or in-house creative department • People management; 3-5+ years experience in building teams and thoughtful career development for direct reports in various creative field(s) • Process-first mindset; Proven ability to simplify complex systems, streamline workflows, reduce handoffs, and eliminate inefficiencies, with a strong inclination towards implementing radical change • Vision for AI and automation; Experience with AI- or automation-enhanced operations and a clear understanding of their revolutionary potential and impact • Unwavering meticulousness; Innate attention to detail, highly organized and has excellent time management skills • Choose teamwork mentality; Able to establish and maintain relationships with cross-functional partners across the organization and effectively represent the Brand Marketing team • Project management; Confident working within and owning key project management tools (Asana or other comparable tools, G-Suite, etc) and familiar with creative related tools/software of the trade (e.g. Adobe Creative Suite, Figma or Sketch, etc) • Digital Asset Management organization experience • Demonstrated success in fostering a collaborative creative culture in a remote setting
• Thumbtack embraces diversity and is an equal opportunity workplace and does not discriminate on the basis of protected characteristics • Thumbtack will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law • Thumbtack is committed to providing reasonable accommodation to individuals with disabilities; contact recruitingops@thumbtack.com to request accommodations • Remote work (Remote, Philippines) • Candidate safety notice: Thumbtack will never ask for money, banking info, or SSNs during hiring
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