Senior Backend Engineer

🔥 8 minutes ago

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Ticketure

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

☁️ SaaS

🤝 B2B

💰 $5.5M Series A - Ticketure on 2015-09

SaaS • B2B

Ticketure is a cloud-based ticketing, point-of-sale, and membership management platform for museums, zoos, aquariums, gardens, galleries and high-volume visitor attractions. It unifies ticketing, membership, donations, in-venue sales, timed entry and analytics into one connected system to grow revenue across admissions, memberships and fundraising. The platform supports advance and on-site sales, capacity control, timed programmes, distribution integrations, and reporting; Ticketure reports processing 206M+ tickets, $1. 4B+ annual revenue processed, and 875K active memberships managed across 150+ cultural and visitor attractions worldwide.

📋 Description

• Design, develop, and optimize back-end systems within the Ticketure product • Own and solve large problems and projects from requirements gathering through production delivery • Take responsibility for technical tasks that include the work of others as a senior team member • Ensure work meets technical norms and quality standards • Collaborate with client-facing team members to meet client expectations and triage and resolve issues • Support contractual SLAs, including short-notice availability for issues or outages that prevent clients from selling tickets • Make codebase tradeoffs balancing business continuity with roadmap delivery • Mentor and support engineers on best practices, code quality, and technical problem-solving • Work closely with Engineering, Product, and Design • Report directly to the Team Lead, Engineering (Ticketure)

🎯 Requirements

• Four or more years of back-end development experience designing and building scalable, high-performance, high-quality systems • Hands-on production experience building systems in Go • Production experience with MySQL and ElasticSearch • Experience deploying and maintaining systems in a cloud environment; AWS preferred • Basic understanding of JavaScript and Vue.js • Ability to break down complex technical problems and identify root causes • Ability to translate complex technical concepts for technical and non-technical audiences • Ability to work independently while collaborating across cross-functional teams • Track record of managing multiple concurrent projects without sacrificing quality • Interest in mentoring engineers and raising the wider team’s technical skill set • Google Suite proficiency • Slack proficiency • Right to work in New Zealand

🏖️ Benefits

• Competitive base annual salary, commensurate with experience • Annual discretionary bonus based on performance and company success • Incentive equity opportunity • 3.5% employer KiwiSaver contribution • Home office stipend • Annual leave that increases with tenure • Paid volunteer leave • Working abroad opportunities • Learning and development support, including reimbursement for approved educational expenses • Flexible working arrangements