Site Reliability Engineering Manager

🔥 6 minutes ago

🇷🇸 Serbia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tide

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Tide is an all-in-one business finance platform designed to help small and medium-sized enterprises (SMEs) manage their business finances more efficiently. It offers a range of services including business bank accounts, accounting tools, invoice management, business loans, and expense tracking. Serving over 1 million contractors, freelancers, and scaling businesses worldwide, Tide provides free business accounts and a host of integrated business tools. Tide is not a bank itself, but partners with ClearBank to offer FSCS-protected bank accounts, and it is regulated by the Financial Conduct Authority for electronic money and payment services. The platform is particularly popular in the UK, serving over 10% of all SMEs in the region, and it aims to simplify financial management for business owners so they can focus on what they love doing.

📋 Description

• Hire, coach, and set clear goals for the SRE team • Agree SLOs with service owners and run the error budget policy • Run the observability platform 24/7 in production, including SLOs and platform alerting • Build deployment guardrails such as canary rollouts and auto-rollback • Detect partner degradation early with synthetic monitoring and vendor scorecards • Automate manual incident work, such as recording incident timelines and drafting status updates • Turn post-mortem findings and incident patterns into cross-cutting platform fixes • Track SLO attainment and member-facing reliability metrics • Advise product engineering teams on reliability

🎯 Requirements

• 10+ years in software engineering or infrastructure engineering roles • 3+ years in engineering leadership roles • Strong knowledge of SLIs, SLOs, SLAs, and error budgets • Hands-on experience instrumenting Java, Python, and Go services with OpenTelemetry • Experience using Terraform • Working knowledge of Kubernetes, AWS, and Java • Experience with canary rollouts, auto-rollback, and auto-scaling • Knowledge of reliability patterns such as retries, backoffs, DLQs, the transactional outbox, and feature flags • Ability to plan, prioritise, and manage expectations, particularly during incidents and retrospectives • Experience running blameless retrospectives that uncover the root cause of complex issues

🏖️ Benefits

• Remote first • 25 days of paid annual leave • 3 paid days off for volunteering or L&D activities • Private Health Insurance • Mental Health Support Platform • FitPass • Family and friendly leave (according to statutory) • Personal L&D budget • Share Options

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