Senior Network Engineer – Messaging

🔥 10 minutes ago

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Tieto

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

Consulting • SaaS • Artificial Intelligence

Tieto is a Nordic IT services and software company that helps organizations turn ideas into results by providing AI and data solutions, software products, cloud and software development, and design and consulting services. It serves multiple verticals — including banking (Tieto Banktech), healthcare (Tieto Caretech), industrial/manufacturing (Tieto Indtech), telecom, public sector, energy and paper and fibre — and emphasizes AI, cloud and digital transformation for enterprise customers.

📋 Description

• Report to the Messaging Value Stream Agile Master • Provide second-line support for SMS, MMS, and SMS Firewall services • Review internal and external operational processes to optimize repair efficiency • Identify improvement opportunities and follow up on improvement actions • Lead the repair team squad by managing, steering, and coordinating team activities when required • Monitor network and service availability and quality • Perform proactive and reactive maintenance actions • Work with Customer Care to identify and resolve customer-reported problems • Perform incident management activities and planned works • Cooperate with vendors, monitor their performance, and ensure proper service delivery • Participate in new services implementation and network rollout projects with engineering teams • Take part in guard duty services

🎯 Requirements

• 5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas • Familiarity with telecom technologies and ITU/ETSI standards • Good knowledge of SS7/SIGTRAN, LTE, GSM call flows, and roaming scenarios • Good operational knowledge of Linux • Upper-intermediate level of English • Bachelor's or Master's degree in Electronics, Telecommunications, IT, or ICT is advantageous • Experience with HTTPS APIs, MMS, Kibana, or Openmind software is advantageous • Familiarity with DevOps concepts and tools, including containers, Ansible, CI/CD, Splunk, Kubernetes, and AWS, is advantageous • Knowledge of Docker is advantageous • Experience with IT tools and scripting, such as Splunk or Python, is advantageous

🏖️ Benefits

• Remote work option • Diversity, equity, and inclusion commitment • Growth opportunities through interaction with global mobile carriers and BICS products • Long-term growth opportunities • Participation in guard duty services