Senior Network Engineer – Messaging

🔥 3 hours ago

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Tieto

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

Consulting • SaaS • Artificial Intelligence

Tieto is a Nordic IT services and software company that helps organizations turn ideas into results by providing AI and data solutions, software products, cloud and software development, and design and consulting services. It serves multiple verticals — including banking (Tieto Banktech), healthcare (Tieto Caretech), industrial/manufacturing (Tieto Indtech), telecom, public sector, energy and paper and fibre — and emphasizes AI, cloud and digital transformation for enterprise customers.

📋 Description

• Report to the Messaging Value Stream Agile Master. • Provide second-line support for SMS, MMS, and SMS Firewall services. • Review internal and external operational processes in order to optimize repair efficiency. • Identify improvement opportunities and follow up on the implementation of improvement actions. • Be ready to lead the repair team squad by managing, steering, and coordinating team activities when required. • Follow up on network and service availability and quality, performing proactive and reactive maintenance actions. • Work closely with the Customer Care team to identify and resolve problems reported by customers. • Perform incident management activities as well as planned works. • Cooperate with vendors, monitor their performance, and ensure proper service delivery. • Participate in the implementation of new services and network rollout projects, in collaboration with engineering teams. • Take part in guard duty services.

🎯 Requirements

• 5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas (mobile telecommunications or international carrier telecom). • Familiarity with Telecom technologies and ITU/ETSI standards. • Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios. • Good operational knowledge of Linux. • Upper-intermediate level of English Will be an advantage • Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, or ICT. • Experience with HTTPS (APIs), MMS, Kibana, or Openmind software. • Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc). • Knowledge of Docker. • Experience with IT tools and scripting, such as Splunk or Python.

🏖️ Benefits

• Health insurance • Remote work options