Senior Roaming Operations Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tieto

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

Consulting • SaaS • Artificial Intelligence

Tieto is a Nordic IT services and software company that helps organizations turn ideas into results by providing AI and data solutions, software products, cloud and software development, and design and consulting services. It serves multiple verticals — including banking (Tieto Banktech), healthcare (Tieto Caretech), industrial/manufacturing (Tieto Indtech), telecom, public sector, energy and paper and fibre — and emphasizes AI, cloud and digital transformation for enterprise customers.

📋 Description

• Provide second-line support for Instant Roaming, Open-Connectivity Roaming (Roaming Hub), SMS Translator, Steering of Roaming, Managed PGW, and other related services • Monitor network and service availability and quality, performing proactive and reactive maintenance activities • Manage incidents and carry out planned maintenance work • Participate in the implementation of new services and network rollout projects in collaboration with engineering teams • Collaborate with Product Management, Presales, and other second-line customer support teams to gather information, logs, and traces, validate routing and data transfer, and ensure high service availability and quality • Work closely with vendors, monitor their performance, and ensure proper service delivery • Support customers worldwide with roaming-related issues and cooperate with mobile operators and Travel SIM companies • Demonstrate a strong understanding of network architecture and signaling protocols and interfaces • Assist with the training of new and existing team members • Support workload planning to ensure business continuity during holiday periods • Participate in an on-call rotation one week per month

🎯 Requirements

• Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, ICT, or a related field • Minimum of 3–5 years of experience in telecommunications, primarily in signaling or roaming (mobile telecommunications or international carrier telecom) • Strong understanding of network architecture, SS7/SIGTRAN, LTE, GSM call flows, Mobile Packet Core call flows, and roaming scenarios • Familiarity with telecommunications technologies and ITU/ETSI standards • A high degree of initiative, autonomy, and commitment • Ability to work effectively in an international and multicultural environment • A proactive, self-driven approach, with the ability to identify and resolve issues independently • Ability to work both independently and as part of a team, collaborating closely with peers and colleagues • Ability to work effectively under pressure, stay well organized, and think outside the box • Results-oriented and customer-focused, with a commitment to delivering high-quality services • Strong organizational skills, with the ability to manage multiple projects simultaneously • Ability to work in a fast-paced environment and adjust priorities based on ad hoc requests • Upper-intermediate (B2) English proficiency or higher • Willingness and ability to travel internationally as required • Experience with the Cellusys Steering of Roaming platform is an advantage • Experience with 5G networks and/or VoLTE/IMS is an advantage • Good operational knowledge of Linux is an advantage • Knowledge of Docker is an advantage • Knowledge of IT tools such as Splunk and Python is an advantage • Background checks are performed on all final candidates

🏖️ Benefits

• Professional growth • Meaningful projects • Open culture • Outstanding work-life balance • Flexible hybrid work model • Curiosity and learning as a lifestyle • International travel opportunities as required