
10,000+ employees
💼 Consulting
☁️ SaaS
🤖 Artificial Intelligence
Consulting • SaaS • Artificial Intelligence
Tieto is a Nordic IT services and software company that helps organizations turn ideas into results by providing AI and data solutions, software products, cloud and software development, and design and consulting services. It serves multiple verticals — including banking (Tieto Banktech), healthcare (Tieto Caretech), industrial/manufacturing (Tieto Indtech), telecom, public sector, energy and paper and fibre — and emphasizes AI, cloud and digital transformation for enterprise customers.
🔥 2 hours ago
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10,000+ employees
💼 Consulting
☁️ SaaS
🤖 Artificial Intelligence
Consulting • SaaS • Artificial Intelligence
Tieto is a Nordic IT services and software company that helps organizations turn ideas into results by providing AI and data solutions, software products, cloud and software development, and design and consulting services. It serves multiple verticals — including banking (Tieto Banktech), healthcare (Tieto Caretech), industrial/manufacturing (Tieto Indtech), telecom, public sector, energy and paper and fibre — and emphasizes AI, cloud and digital transformation for enterprise customers.
• Provide second-line support for Instant Roaming, Open-Connectivity Roaming, SMS Translator, Steering of Roaming, Managed PGW, and related services • Monitor network and service availability and quality • Perform proactive and reactive maintenance activities • Manage incidents and execute planned maintenance work • Participate in new service implementations and network rollout projects with engineering teams • Collaborate with Product Management, Presales, and second-line customer support teams to gather logs and traces, validate routing and data transfer, and maintain service quality • Work with vendors, monitor performance, and ensure proper service delivery • Support customers worldwide with roaming-related issues and cooperate with mobile operators and Travel SIM companies • Apply knowledge of network architecture, signaling protocols, and interfaces • Assist with training new and existing team members • Support workload planning for business continuity during holiday periods • Participate in an on-call rotation of one week per month
• Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, ICT, or a related field • Minimum of 3–5 years of experience in telecommunications, primarily in signaling or roaming • Strong understanding of network architecture, SS7/SIGTRAN, LTE, GSM call flows, Mobile Packet Core call flows, and roaming scenarios • Familiarity with telecommunications technologies and ITU/ETSI standards • Upper-intermediate (B2) English proficiency or higher • Willingness and ability to travel internationally as required • Experience with the Cellusys Steering of Roaming platform is an advantage • Experience with 5G networks and/or VoLTE/IMS is an advantage • Good operational knowledge of Linux is an advantage • Knowledge of Docker is an advantage • Knowledge of Splunk and Python is an advantage • Ability to work effectively in an international and multicultural environment • Ability to work independently and as part of a team • Ability to work effectively under pressure and manage multiple projects • Background checks required for all final candidates
• Professional growth • Meaningful projects • Open culture • Outstanding work-life balance • Flexible hybrid work model • Learning and development culture focused on continuous curiosity, unlearning, and relearning • International travel opportunities as required
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