Senior Network Engineer – Messaging

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🕒 May 16

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Tietoevry

WebsiteLinkedInAll Job Openings

10,000+ employees

🤖 Artificial Intelligence

🏢 Enterprise

⚕️ Healthcare Insurance

Artificial Intelligence • Enterprise • Healthcare Insurance

Tietoevry is a global company specializing in creating innovative technology solutions that drive business transformation in the era of data, cloud, and automation. With a focus on AI and digital futures, Tietoevry operates through five specialized end-to-end units: Tietoevry Care for modernizing Nordic health and social care, Tietoevry Industry for digitalizing core industry processes, Tietoevry Banking for scalable banking solutions, Tietoevry Create for accelerating digital agendas, and Tietoevry Tech Services for enterprise IT modernization. The company emphasizes sustainable practices and responsible AI, aiming to unlock business potential across various sectors including healthcare, finance, and energy.

📋 Description

• Report to the Messaging Value Stream Agile Master. • Provide second-line support for SMS, MMS, and SMS Firewall services. • Review internal and external operational processes in order to optimize repair efficiency. • Identify improvement opportunities and follow up on the implementation of improvement actions. • Be ready to lead the repair team squad by managing, steering, and coordinating team activities when required. • Follow up on network and service availability and quality, performing proactive and reactive maintenance actions. • Work closely with the Customer Care team to identify and resolve problems reported by customers. • Perform incident management activities as well as planned works. • Cooperate with vendors, monitor their performance, and ensure proper service delivery. • Participate in the implementation of new services and network rollout projects, in collaboration with engineering teams. • Take part in guard duty services.

🎯 Requirements

• 5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas (mobile telecommunications or international carrier telecom). • Familiarity with Telecom technologies and ITU/ETSI standards. • Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios. • Good operational knowledge of Linux. • Upper-intermediate level of English Will be an advantage • Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, or ICT. • Experience with HTTPS (APIs), MMS, Kibana, or Openmind software. • Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc). • Knowledge of Docker. • Experience with IT tools and scripting, such as Splunk or Python.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities • International work environment