Tietoevry
Artificial Intelligence • Enterprise • Healthcare Insurance
Tietoevry is a global company specializing in creating innovative technology solutions that drive business transformation in the era of data, cloud, and automation. With a focus on AI and digital futures, Tietoevry operates through five specialized end-to-end units: Tietoevry Care for modernizing Nordic health and social care, Tietoevry Industry for digitalizing core industry processes, Tietoevry Banking for scalable banking solutions, Tietoevry Create for accelerating digital agendas, and Tietoevry Tech Services for enterprise IT modernization. The company emphasizes sustainable practices and responsible AI, aiming to unlock business potential across various sectors including healthcare, finance, and energy.
Senior Network Support Engineer, IP & Transmission
Job not on LinkedIn
September 30
🗣️🇪🇸 Spanish Required
Tietoevry
Artificial Intelligence • Enterprise • Healthcare Insurance
Tietoevry is a global company specializing in creating innovative technology solutions that drive business transformation in the era of data, cloud, and automation. With a focus on AI and digital futures, Tietoevry operates through five specialized end-to-end units: Tietoevry Care for modernizing Nordic health and social care, Tietoevry Industry for digitalizing core industry processes, Tietoevry Banking for scalable banking solutions, Tietoevry Create for accelerating digital agendas, and Tietoevry Tech Services for enterprise IT modernization. The company emphasizes sustainable practices and responsible AI, aiming to unlock business potential across various sectors including healthcare, finance, and energy.
đź“‹ Description
• Monitor customer services per platform and act on alarm-generated and customer-initiated incidents • Troubleshoot transmission and IP network issues, perform in-depth analysis • Interact and coordinate with third-party providers (hardware, network, FLM) during troubleshooting • Own and coordinate incident resolution efforts, including joint troubleshooting with vendors or customers • Coordinate planned maintenance activities • Suggest best practice changes and contribute to the organization's knowledge database
🎯 Requirements
• Solid foundation and expertise in operational knowledge on current platforms IP (Cisco, Arista, Juniper) • Mobile Data and Transmission (fiber and xWDM) (Infinera, Ciena) • Strong technical knowhow and skills in terms of trouble shooting (e.g. TCP/IP, MPLS, BGP, QoS, DWDM) • Experience working in international telecom environment (NOC, Technical Support) • Demonstrated ability to take on operational leadership and make immediate decisions • Strong analytical capabilities and drive to transform information into fact-based knowledge • Exceptional teamwork skills and strong sense of responsibility • Excellent communication skills • Fluent professional English and Spanish
🏖️ Benefits
• Employees can work remotely
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