Senior Technical Product Manager – On-Premise Solutions

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

⚒️ Technical Product Manager (TPM)

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
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• No salary listed.

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Tillster

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

🍽️ Food & Beverage

💼 Consulting

📣 Marketing

💰 $14.5M Venture Round - Tillster on 2010-03

Food & Beverage • Consulting • Marketing

Tillster is a SaaS company that provides digital ordering and customer engagement solutions for restaurants and retail brands. Its platform offers online and mobile ordering, restaurant kiosk and delivery integrations, loyalty and coupon programs, CRM capabilities, and data science/AI tools for conversion optimization and store performance. The enterprise-grade, scalable technology helps brands improve customer journeys, increase revenue, and manage omnichannel ordering and marketing.

📋 Description

• Serve as primary product owner and day-to-day technical point of contact for customers • Manage client relationships end to end, including expectations, priorities, trade-offs, timelines, and trust • Lead client meetings, demos, and working sessions in Spanish and English • Gather requirements and align stakeholders on success measures • Translate requirements into product features and enhancements and align prioritization with leadership • Manage the end-to-end product development lifecycle from concept to launch across hardware and software • Define requirements, create wireframes and workflow diagrams, and ensure timely delivery of on-premise solutions • Read and interpret API documentation to define integration requirements, validate feasibility, scope engineering work, and answer customer technical questions • Author and maintain client-facing documentation including feature definitions, configuration guides, release notes, RFP responses, and how-to materials in Spanish and English • Improve user experience by gathering stakeholder feedback and collaborating with UI/UX designers and engineers • Stay current with on-premise hardware and software technologies • Track and report product performance and client-relationship success metrics • Own product relationships for high-profile clients across the LATAM region

🎯 Requirements

• Must live in Mexico • Native Spanish speaker • Professional working proficiency in English, written and spoken • Strong client-facing product owner skills and proven experience owning/managing an external customer relationship • Ability to break down complex technical projects into incremental value deliveries and prioritized milestones • Ability to prioritize and align competing dependencies and stakeholders • Demonstrated experience delivering on-premise hardware and software solutions, including KDS, digital menu boards, self-service kiosks, and cash payment machines • Familiarity with agentic/AI solutions • Understanding of on-premise or cloud-based POS systems • Ability to define and consume APIs; read and interpret technical API documentation • Proven ability to write clear, professional client-facing documentation; samples/portfolio required • Bachelor's degree in computer science, Engineering, Business, or a related field, or equivalent practical experience • 5+ years of experience in a similar senior-level Technical Product Manager role • Highly analytical and data-driven approach • Familiarity with user experience design principles and wireframing tools such as Figma • Ability to travel as business needs demand • No visa sponsorship

🏖️ Benefits

• Meal allowance for each day worked, available through a meal card • Home/Office allowance reimbursement per calendar month, pro-rated based on employment start date • Tillster pays the premium for employee private health insurance; employees may add spouse/dependents at their own cost • Up to 20 federal and local/municipal holidays in accordance with applicable Mexican Labour laws • Up to 22 days of vacation every holiday year, pro-rated based on employment start date • Udemy Learning courses • Ongoing learning and development opportunities

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