Technical Writer / AI Specialist

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September 20

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Tilt (formerly Empower)

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Fintech • B2C • Finance

Tilt is a financial technology company that provides cash advance, lines of credit, and credit card services aimed at empowering customers financially. With an emphasis on accessibility, Tilt offers flexible repayment plans and eligibility irrespective of a customer's credit history, enabling individuals to qualify based on their real-time financial habits. The platform is user-friendly, boasting positive customer experiences and a high rating, making it a convenient option for those seeking to manage their finances and build credit effectively.

201 - 500 employees

💳 Fintech

👥 B2C

💸 Finance

📋 Description

• Create and maintain data dictionaries, schema/lineage notes, and field-level documentation (definitions, valid values, units, caveats, owners) • Establish a context management framework: templates, style guides, versioning, and review workflows for AI- and BI-ready documentation • Partner cross-functionally with both technical and customer-facing teams to capture how products work from a customer perspective and translate that into precise data context • Document and operationalize canonical metrics and source-of-truth tables by coordinating with metric owners; clarify relationships across datasets and services • Produce concise, reusable context snippets for AI applications (ex. descriptions, guardrails, and FAQs) and improve them via iteration and user feedback • Audit existing docs and dashboards for accuracy and consistency; flag issues and coordinate corrections and deprecations

🎯 Requirements

• 3-5 years of technical writing experience in software/data environments, with a track record of independently driving docs from discovery through publication • Ability to simplify complex concepts, enforcing consistency and elevating clarity - comfortably editing beyond AI-generated drafts • Comfortable reading schemas and discussing data with engineers/analysts; familiarity with SQL fundamentals and BI concepts • Strong stakeholder-management skills; able to synthesize input from PMs, engineers, and customer-facing teams • Deep interest in AI and how high-quality context improves AI/analytics outcomes; you use AI tools but apply sound editorial judgment • Organized and detail-oriented; you operate independently day-to-day with clear goals, regular check-ins, and crisp communication • Please include a link to your portfolio with your application • Required application materials include Name, Email, Resume, Linkedin URL, and Portfolio Link • Must be legally eligible to work in the United States; candidates will be asked about visa sponsorship in the application form

🏖️ Benefits

• This role is a contract position and does not include Tilt employee benefits. • Virtual-first teamwork: The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement. • Competitive pay: We're big on potential, and it's reflected in our competitive compensation packages and generous equity. • Complete support: Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards. • Visibility is yours: You can count on direct exposure to our leadership team. • Paid global onsites: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. • Impact is recognized: Growth opportunities follow your contributions, not rigid promotion timelines.