Technical Leader – Senior Consultant

November 13

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TIM Brasil

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Telecommunications • B2C • SaaS

TIM Brasil is a telecommunications company that provides a variety of mobile, internet, and digital services in Brazil. They offer plans with extensive coverage, including 5G technology, and have an app called Meu TIM that allows users to manage their accounts, make payments, and access services conveniently. With a focus on customer experience, TIM Brasil aims to deliver high-quality connectivity and additional benefits to its users.

10,000+ employees

Founded 1998

📡 Telecommunications

👥 B2C

☁️ SaaS

📋 Description

• Responsible for participating in the definition of the solution that best fits the client’s business and is feasible to develop according to the adopted technology. • Manage technical and human resources for projects, promoting alignment among teams and ensuring deliveries meet scope, schedule and expected quality; • Monitor project scope, costs and timelines (schedule), using agile methodologies (e.g., Scrum and Kanban) and traditional methodologies (PMBOK); • Lead executive-level alignments and influence stakeholders across commercial, product and technology areas; • Work on the evolution of experimentation platforms (offline and online), from discovery through continuous scaled operation; • Define technical and architectural guidelines for complex systems, ensuring alignment with corporate standards and a focus on scalability, security and interoperability; • Gather client and user requirements and specifications when defining architecture, acting as a bridge between business, product and technology areas; • Conduct elicitation of functional requirements and project specifications, considering system integration; • Develop specifications for proposed architectural solutions, aligned with data, AI and digital product strategy; • Analyze the proposed solution from a detailed technical perspective, assessing feasibility, risks and impacts on existing systems; • Prepare technical documentation of requirement specifications and status reports for project management, using modern documentation and management tools; • Develop schedules and test plans for proposed solutions, including integration, performance and security testing; • Oversee tests (ST, UAT and pre-production), ensuring quality and technical compliance; • Monitor resolution of problems and bugs, acting as the technical reference for incident analysis and resolution; • Identify potential issues, impacts on models/prototypes and connections with other existing systems, promoting technical governance and risk mitigation; • Track KPIs related to project delivery and subsequent operation, proposing corrective actions and continuous improvements; • Evaluate and decide between internal (build) or market (buy) solutions, considering integration with data ecosystems, AI and digital platforms; • Draw inspiration from global benchmarks to ensure speed and quality in solution delivery, promoting dozens of weekly experiments with methodological rigor; • Use automation and artificial intelligence solutions to accelerate specification, development and technical validation processes.

🎯 Requirements

• Agile development methodologies (Scrum and Kanban) and traditional methodologies (PMBOK); • Ability to manage multidisciplinary teams around a strategic experimentation and innovation agenda; • Programming in R or Python for analyses, simulations and technical validations; • Data modeling and data-oriented architecture; • Project management and technical documentation tools; • Digital transformation strategies and legacy systems modernization; • Management of complex stakeholders and strategic communication with executives; • Experimentation governance frameworks and the definition of organizational success metrics; • Recommendation and personalization systems based on experimentation (Next Best Action / Offer); • Familiarity with automation and AI tools applied to the software development lifecycle; • Application architecture and systems integration; • Bachelor's degree in Computer Engineering, Computer Science, Information Systems, Information Technology, Software Engineering, Business Administration with emphasis in Information Systems, or Analysis and Systems Development.

🏖️ Benefits

• Flexible Benefits Program • Medical and Dental Assistance * • Medication Benefit * • Wellhub (formerly Gympass) * • Food and/or Meal Voucher • Financial Well-being Program • Private Pension Plan • Mobile device with Unlimited Data and Voice allowance • Agreements and Partnerships with over 3,000 companies and institutions, including partnerships for discounts on your electricity bill and broadband internet • Online English course extendable to 1 family member or friend • Internal Training and Development Program • Profit Sharing • "My First Benefit" - Support for children up to 2 years old • Nursery reimbursement (for parents) • Flexible work models and schedules • Happy Day - Day off in the month of your birthday • Extended leaves for maternity, paternity, marriage and adoption • Transportation Voucher • And more!