Trust & Safety Representative

🔥 0 minutes ago

🇮🇳 India – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Representative

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Timeleft

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

👥 B2C

🏨 Hospitality

🏪 Marketplace

💰 Seed on 2021-11

B2C • Hospitality • Marketplace

Timeleft is a consumer-facing mobile-first platform and app that organizes weekly in-person social meetups—primarily dinners, drinks, and runs—matching strangers into small groups and handling all logistics (venue, group assignment, timing) so users just show up. The service emphasizes making friendships through curated, language- and personality-aware group assignments, operates in 200+ cities across 52 countries, and reports 3M+ members with hundreds of bookings per day. Timeleft targets adults (18+) seeking regular local social experiences without profiles, swiping, or planning.

📋 Description

• Review flagged in-app messages, user profiles, photos and safety reports against Community Guidelines • Remove content, issue warnings, suspend or ban accounts • Handle user appeals fairly and document the reasoning behind every decision • Escalate complex, high-risk or novel cases to the Global Trust & Safety Manager • Log moderation actions accurately for reporting and audit trails • Flag recurring patterns, policy gaps, and classifier misses to Trust & Safety and Engineering • Participate in weekly calibration sessions to keep decisions consistent across the team • Complete preliminary questions, an introduction call, a practical case study, and a final interview as part of the recruitment process

🎯 Requirements

• Previous experience in content moderation, Trust & Safety, or a frontline support role is required • Fluency in English is essential • Sound judgement and consistency, even when reviewing hundreds of cases a day • Emotional resilience when exposed to sensitive content daily • Clear, calm written communication, especially when explaining decisions to users • Attention to detail and discretion with sensitive user data • Comfortable working independently in a remote, fast-paced environment • Experience with moderation or ticketing tools (Zendesk, Intercom, or similar) is a plus • Additional languages — French, Spanish, Portuguese or German — are a plus

🏖️ Benefits

• Remote freelance position • One-hour break included in the Saturday-to-Wednesday work schedule