Strategy and Operations Intern

🕒 3 days ago

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TimelyCare

201 - 500 employees

Founded 2017

🏥 Healthcare

📚 Education

🧘 Wellness

💰 $60M Series B - TimelyCare on 2021-01

Healthcare • Education • Wellness

TimelyCare is a virtual health and well-being provider focused on higher education institutions. It delivers 24/7 mental health and medical services — including counseling, psychiatry, crisis support, digital self-care tools, peer communities, and health and success coaching — via phone and video to students, faculty, and staff across colleges and universities. The platform emphasizes care coordination, a diverse qualified provider network, LMS/EHR integrations, and outcomes-driven support to improve student retention, academic success, and campus wellness.

📋 Description

• Conduct market research and competitive analysis to assess emerging trends, market opportunities, and competitive dynamics • Analyze internal and external data to identify insights, quantify opportunities, and validate strategic recommendations • Structure and manage project plans for assigned initiatives, ensuring milestones, deliverables, and timelines remain on track • Partner with cross-functional leaders to gather inputs, test assumptions, and refine strategic recommendations • Build presentations and communicate findings to stakeholders, helping to inform recommendations for senior leadership • Support operational improvement initiatives that increase organizational effectiveness and scalability • Help evaluate and define business processes, workflows, reporting needs, and operating models to support future growth • Performs additional tasks and projects as needed to support the evolving needs of team objectives and company goals

🎯 Requirements

• 1+ years of experience in consulting, strategy, startups, technology, healthcare, finance, operations, or education (preferred but not required) • Self-starter with strong analytical skills and intellectual curiosity; proactively seeks answers to complex problems, with the ability to bring actionable, clear steps to ambiguity • Combines confidence in independent-problem-solving with the humility to seek input, challenge assumptions, and refine recommendations • Excellent written and oral communication skills and ability to communicate with diverse audiences • Motivated by opportunities to make a meaningful impact on student well-being, success, and outcomes.

🏖️ Benefits

• Paid Company Holidays + No work on your birthday! • Company issued computer equipment • Free access to TimelyCare's virtual medical and behavioral health support • Mission-driven company with a supportive team culture • Candidate Referral Program

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