Titan Technologies
501 - 1000 employees
Founded 2016
🏛️ Government
🏢 Enterprise
🤖 Artificial Intelligence
Government • Enterprise • Artificial Intelligence
Titan Technologies is a government-focused IT services and solutions company that provides managed IT services, AI/ML analytics and data management, systems integration and engineering, and contact center solutions. The firm supports federal and state customers—including defense and intelligence agencies—through government contract vehicles and strategic partnerships, delivering modernization (e. g. , ServiceNow), disaster recovery support, and enterprise IT operations. Titan emphasizes customer success, collaborative relationships, and tailored solutions to modernize legacy systems and implement AI-enabled capabilities.
Senior ServiceNow Lead – Solution Architect
🔥 14 hours ago
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Titan Technologies
501 - 1000 employees
Founded 2016
🏛️ Government
🏢 Enterprise
🤖 Artificial Intelligence
Government • Enterprise • Artificial Intelligence
Titan Technologies is a government-focused IT services and solutions company that provides managed IT services, AI/ML analytics and data management, systems integration and engineering, and contact center solutions. The firm supports federal and state customers—including defense and intelligence agencies—through government contract vehicles and strategic partnerships, delivering modernization (e. g. , ServiceNow), disaster recovery support, and enterprise IT operations. Titan emphasizes customer success, collaborative relationships, and tailored solutions to modernize legacy systems and implement AI-enabled capabilities.
📋 Description
• Lead the architecture, design, and implementation of ServiceNow solutions • Translate customer requirements into scalable ServiceNow designs • Serve as the senior technical advisor for ServiceNow projects • Guide platform decisions related to configuration versus customization • Lead discovery sessions, requirements workshops, process design sessions • Communicate complex technical concepts clearly • Provide hands-on support for ServiceNow configuration, development • Ensure delivery teams maintain traceability from requirements to design • Lead CMDB and CSDM design efforts • Ensure ServiceNow solutions align with applicable security requirements • Mentor ServiceNow developers, administrators, business analysts, testers
🎯 Requirements
• 8+ years of IT experience • 5+ years of hands-on ServiceNow implementation or platform experience • 3+ years serving as a ServiceNow technical lead, solution architect, or senior implementation consultant • Experience implementing or leading ServiceNow ITSM and at least two additional modules such as CSM, CMDB, ITOM • Strong understanding of ServiceNow platform architecture • Experience designing and implementing integrations using REST APIs, SOAP, MID Servers • Experience with Agile delivery • Strong problem-solving skills
🏖️ Benefits
• Health insurance • Professional development opportunities • Flexible working arrangements
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