Senior Platform Engineer

🕒 Yesterday

🏄 California, Colorado, +14 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote ⚜️ Louisiana – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote ❄️ Minnesota – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $145k - $165k / year

⏰ Full Time

🟠 Senior

🏗️ Platform Engineer

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TixTrack

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

🛍️ eCommerce

☁️ SaaS

Entertainment • eCommerce • SaaS

TixTrack is an innovative technology company leading the digital transformation in ticketing solutions for the Arts, Attractions, and Live Entertainment industries. By breaking away from inefficient traditional systems, TixTrack offers state-of-the-art platforms that enhance guest experiences, empower data-driven decisions, and improve operational efficiency for venues. With solutions like Nliven for reserved seating and Ticketure for general admission and membership management, TixTrack provides customizable and scalable ticketing options, complete with mobile ticketing, analytics, secure payment processing, and social media integration. With a mobile-first design and powerful business intelligence tools, TixTrack continues to push the boundaries of ticketing technology.

📋 Description

• Design, implementation, and evolution of reliable, scalable platform infrastructure supporting our SaaS products and APIs • Partner with Engineering teams to evolve platform architecture over time • Architect and maintain infrastructure-as-code frameworks • Establish observability as a default platform capability • Own and improve incident response frameworks • Define and guide service level objectives (SLOs) and service level indicators (SLIs) • Lead improvements to CI/CD pipelines and platform tooling • Drive capacity planning, performance optimization, and scaling strategies • Collaborate with Security and Engineering leadership for platform resilience • Provide technical leadership and mentorship to engineers

🎯 Requirements

• 6+ years in Platform Engineering, SRE, DevOps, or Infrastructure Engineering within SaaS • Hands-on production cloud infrastructure experience within distributed systems • Azure preferred; AWS/GCP welcome • Experience with agents and AI powered workflows in engineering organization • Strong production observability understanding • Customer-service mindset towards engineers served • Experience in cost/speed/safety tradeoffs and discussions

🏖️ Benefits

• 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) • Company-paid life insurance • Traditional and Roth 401k plans • Paid parental leave • Learning & development opportunities with company reimbursement for eligible educational expenses • Working abroad opportunities • Volunteer days off • Flexible scheduling • Up to $300 reimbursement for initial equipment to set up hybrid work environment • Generous PTO and holiday schedule