Pharmacist / Pharmacy Automation Engineer

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TJM Labs

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

TJM Labs is a healthcare technology company that builds AI-powered automation for pharmacy operations. Their products (TJM Bot, TJM Retail Bot, VoiceAI, Provider Portal, Pharmesol) automate prescription intake, data entry, refill management, benefit investigation, patient communication and other repetitive pharmacy tasks for compounding, specialty, long-term care, retail/independent and Canadian pharmacies. Built by pharmacists and engineers, their HIPAA-compliant bots integrate with existing pharmacy management systems (no API or system replacement required) and are marketed as an embedded, supported automation platform that reduces errors, saves payroll costs, and scales pharmacy operations without adding headcount. The company highlights customer metrics (450+ pharmacies live, 500K+ tasks automated daily) and positions itself as a B2B SaaS provider of AI automation for pharmacy workflows.

📋 Description

• Lead implementation and configuration projects end to end: confirm scope, build the plan, run kickoff, manage QA, go live, and hand off cleanly to support • Map how a pharmacy operates today and design and improve logic that fits their workflow and delivers clear, measurable value • Translate client needs into buildable engineering work: write precise tickets with acceptance criteria, flag edge cases, and keep the backlog prioritized and clean • Own client and team communication, with full accountability for accuracy and tone • Determine how technical issues are communicated to clients and how client requests are translated into engineering requirements • Monitor the critical path on active projects, surface risk early, and meet milestones and go-live dates without compromising quality • Resolve pharmacy-specific edge cases across multiple pharmacy management systems • Evaluate completed implementation cycles and improve playbooks and internal processes on an ongoing basis

🎯 Requirements

• 2–5 years of experience in software implementation, project management, or pharmacy operations with direct project ownership • Pharm.D., registered pharmacy technician credential, or substantial hands-on pharmacy operations experience • Demonstrated ability to translate operational pain points into structured, buildable technical requirements • Familiarity with pharmacy management systems • Working knowledge of PHI handling and standard security and privacy practices • Demonstrated ability to make sound, independent judgment calls and own outcomes • Nice to Have: Experience with AI in healthcare

🏖️ Benefits

• Competitive salary package • Compensation paid in USD • Remote-first environment • Paid time off • Company-wide events and team gatherings to foster collaboration and connection