IT Support Engineer

🔥 2 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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TKO

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2023

⚽ Sports

📱 Media

Sports • Media • Entertainment

TKO Group Holdings, Inc. is a premium sports and sports entertainment company, known for its ownership of UFC, the world’s leading mixed martial arts organization, and WWE, a global leader in sports entertainment. TKO is a global media content company and is recognized as the largest Pay-Per-View event provider worldwide. The company engages more than a billion fans and over 600 million social media followers across more than 210 countries and territories, underscoring its significant presence in sports and entertainment.

📋 Description

• Monitor the Helpdesk system for inbound issues and ensure all issues are logged and documented • Provide end-user computing support for diverse business units and locations • Maintain a flexible work schedule, including occasional early starts and late finishes based on business requirements • Adhere to and enforce information security protocols • Perform preliminary server administration and manage network connectivity • Champion, deploy, and support new technologies addressing business needs • Participate in technology-related moves and changes • Provide event IT support, including AV, connectivity, and equipment setup/troubleshooting • Support local and regional IT requirements, vendors, and connectivity • Contribute to collaboration, reliability, continuous improvement, and excellent end-user experience

🎯 Requirements

• Previous experience in a level one IT support role • Administer, maintain, and support Microsoft Office productivity suite • Microsoft Azure Active Directory and Microsoft O365 Admin, including user account administration • Remote access and VPN configuration and administration • Enterprise experience deploying, managing, and supporting Windows, macOS, and iOS platforms • Enterprise-level AV administration and support • Set up and support mobile devices and desktop telecommunications • Maintain IT asset inventory, including equipment assignments, stock levels, and lifecycle management • Provide IT support for events, including AV, connectivity, and equipment setup/troubleshooting • Support local/regional IT requirements, vendors, and connectivity as needed • Exceptional interpersonal and communication skills • Ability to work independently, multitask, and maintain a professional, flexible attitude • Ability to maintain confidentiality and discretion • English and Standard Mandarin required; Japanese language skills a plus • Occasional travel and on-call escalation support

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