Technical Services Field Engineer - Variable Frequency Drives & Motors

May 19

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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TMEIC

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TMEIC is a global industrial systems integrator and technology company specializing in automation, power conversion, and energy solutions. TMEIC provides innovative solutions in renewable energy, power quality, and energy savings while contributing to societal carbon neutrality goals. They are a leader in the manufacturing of drives, motors, and PV inverters, serving a wide range of industries including metals, mining, oil & gas, and utilities. With a strong focus on sustainability, TMEIC engineers cutting-edge solutions for industrial efficiency and environmental impact reduction.

Variable Speed Drives • Rotating Machinery • System Solutions • Automation – Automatic Stacking Cranes • Material Handling – Port, Yard, Bulk, & Overhead Cranes

1001 - 5000 employees

Founded 2003

⚡ Energy

📋 Description

• Provide specialized, variable frequency drive (VFD) and control engineering expertise, service, and maintenance at site and remotely • Advise clients and Company engineers to resolve on-site issues, as the factory expert for the Company’s VFD products • Provide technical support to clients and other engineers, when not in the field • Perform preventative maintenance on client equipment • Analyze client equipment failures using remote diagnostics tools, performing diagnostic and repair services at client site when necessary • Report to the factory any errors of deficiencies in hardware, software or system design discovered from consultation with clients and Company engineers. Implement corrective actions outlined in Field Change Notices as assigned • Troubleshoot, isolate issue, repair and/or replace defective components • Update client relationship management (CRM) tool with appropriate case information to ensure timely and accurate reports • Draft Service Advices and issue to clients and field engineers, as approved • Write and submit field service reports to clients to document work performed in the field • Acquire and maintain current safety qualifications appropriate to the assigned tasks and comply with Company and client safety requirements and good safety practices • Configure equipment to enable suppliers to resolve their product failures in a timely and cost-effective manner • Respond to client issues including after regular business hours on a schedule to be assigned • Investigate suggested field changes, report problems, and recommend solutions to parent company as necessary • Train client personnel on system maintenance procedures and/or system operation • Identify and recommend additional value-add products and services through proactive engagement with clients • Perform commissioning, installations, quality inspections, and performance testing of VFD’s to meet design performance criteria, as assigned • Bring full effort to bear on tasks assigned by manager • Give manager best advice • Give earliest notice when work cannot be delivered as specified • Cooperate and collaborate with peers and interact cross-organizationally as specified by manager • Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment • Comply with all Company policies, practices, and procedures and all regulations and laws • Recommend viable improvements proactively • Ensure effective utilization of business tools and processes

🎯 Requirements

• Bachelor of science in electrical, mechanical, or related engineering field or equivalent via education and/or work experience • 3 years of field engineering experience in power conversion (A/C VFD engineering) experience, with familiarity with power distribution, power electronic, and rotating machine products • Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts • Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills • Demonstrated continuous improvement in areas of responsibility • Proficiency in MS Word, Excel, PowerPoint, Outlook • Availability to travel, domestically and internationally, approximately 50%, occasionally with limited notice • 5 years of technical services, field, or customer support engineering experience in AC and DC Variable Frequency Drives (VFD) in an industrial environment • Demonstrated field engineering experience in metals rolling, container crane systems, and/or paper industries • Legacy A/C and DC VFD engineering experience to include AC/DC2000, AV/DC300, Innovation Series, T250 • Controls engineering experience in LAN Topology for ISBUS, Profibus, Modbus, EGD, DeviceNet, TC-net, MELPAC, and TOSLINE protocol • Demonstrated experience working with PLCs manufactured by Toshiba, GE, Rockwell, and Mitsubishi Electric • Demonstrated ability to install, inspect, and maintain equipment in accordance with relevant operating/installation instructions • Fluency in Spanish or Mandarin, written and verbal, in addition to English, for international client communications