TM Forum
51 - 200 employees
Founded 1988
📡 Telecommunications
🤝 B2B
Telecommunications • Technology • B2B
TM Forum is a global telecoms industry association, which acts as an alliance of over 850 telecommunication and technology companies. It is dedicated to furthering industry-defining change by connecting digital service providers, technology suppliers, consultancies, and systems integrators across 111 countries. The forum is known for its work on breaking down technology and cultural barriers to create value and growth opportunities in the telecommunications and tech ecosystems. TM Forum offers a platform for members to share innovations, market developments, and business transformation journeys. It also provides resources such as the Open Digital Architecture, open APIs, training, certification, and collaboration events like DTW Ignite, allowing members to collaborate and shape the future of the telecommunications industry. As an influential industry body, it includes 10 of the world's top communications service providers and all key hyperscalers as active members.
Accounts Receivable Assistant
🔥 0 minutes ago
🗣️🇨🇳 Chinese Required
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TM Forum
51 - 200 employees
Founded 1988
📡 Telecommunications
🤝 B2B
Telecommunications • Technology • B2B
TM Forum is a global telecoms industry association, which acts as an alliance of over 850 telecommunication and technology companies. It is dedicated to furthering industry-defining change by connecting digital service providers, technology suppliers, consultancies, and systems integrators across 111 countries. The forum is known for its work on breaking down technology and cultural barriers to create value and growth opportunities in the telecommunications and tech ecosystems. TM Forum offers a platform for members to share innovations, market developments, and business transformation journeys. It also provides resources such as the Open Digital Architecture, open APIs, training, certification, and collaboration events like DTW Ignite, allowing members to collaborate and shape the future of the telecommunications industry. As an influential industry body, it includes 10 of the world's top communications service providers and all key hyperscalers as active members.
📋 Description
• Provide day to day operational support to the Accounts Receivable Manager across billing, collections administration, cash allocation, member query handling, reconciliations, and accounts receivable reporting • Support daily accounts receivable operations, including invoicing administration, collections follow up, cash allocation, and member query resolution • Provide Mandarin language support for member communications relating to invoices, payment status, remittance information, outstanding balances, and collection follow ups • Assist with timely and accurate billing for global membership and services • Monitor assigned debtor balances and ageing reports, issue reminders in line with agreed processes, and escalate overdue or high-risk accounts • Apply and match receipts to customer accounts and invoices, investigate unapplied cash • Support member payment queries involving bank details, remittance advice, and local payment constraints • Maintain accurate Accounts Receivable documentation and correspondence records • Assist with month end Accounts Receivable activities • Help prepare regular accounts receivable reporting • Work collaboratively with other departments to resolve member billing and payment issues efficiently • Contribute to process improvement by identifying recurring issues and supporting cleaner data.
🎯 Requirements
• Fluent Mandarin and English communication skills • Experience in accounts receivable, credit control, billing, collections, cash application, or a similar finance operations role • Strong attention to detail and accuracy when handling invoices, customer accounts, receipts, reconciliations, and supporting documentation • Good working knowledge of Excel and confidence using finance, ERP, CRM, or billing systems • Clear, professional, and member focused communication style • Strong organisational skills, with the ability to manage multiple priorities, deadlines, and member queries across different time zones • Understanding of basic internal controls, audit evidence, and the importance of maintaining accurate records.
🏖️ Benefits
• Flexible work arrangements • Professional development opportunities
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