Customer Service Agent – Customer Retention

Job not on LinkedIn

🔥 1 hour ago

🇧🇷 Brazil – Remote

💵 R$1.6k / month

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Provide customer service focused on retention and building customer relationships • Identify each customer’s needs and present personalized solutions • Answer questions and provide guidance on available products and services • Highlight the benefits most suited to each customer’s profile • Deliver consultative, personalized, and exceptional customer service • Handle calls automatically routed by the system when the customer answers

🎯 Requirements

• 18 years of age or older • High school diploma • Reside in a municipality in Greater São Paulo (ABC Paulista, North Zone, East Zone, South Zone, West Zone, Central Zone, Alto Tietê, or nearby areas) • Own a computer or laptop for remote work • No previous experience in the role required

🏖️ Benefits

• Base salary + performance-based variable bonus • Meal voucher • Health insurance • Dental insurance • Profit-sharing plan • Life insurance • Comprehensive training and ongoing support • Collaborative and dynamic work environment • Genuine opportunities for professional growth • Career development plan • Ongoing development and training • Transportation allowance

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