Inbound Call Center Sales Representative

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🕒 May 26

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Logo of TMS Call Centers

TMS Call Centers

201 - 500 employees

Founded 1990

🤝 B2B

📡 Telecommunications

B2B • Telecommunications

TMS Call Centers is a Roseburg, Oregon–based call center provider (operating since 1990) that offers onsite, account-managed inbound and outbound contact center services. They specialize in direct-response order taking (TV, radio, print, web, catalogs), overflow and after-hours support, lead generation, appointment setting, pledge drives and political/non-profit campaigns, and disaster-relief response. TMS emphasizes real-time reporting, high conversion rates, efficient call handling and a flexible, client-driven approach delivered under one roof.

📋 Description

• Handle inbound sales calls from prospective and existing customers with energy and professionalism. • Listen actively to customer needs, handle objections confidently, and recommend high quality products and upsell items. • Meet and exceed key performance indicators (KPIs), including sales conversion rates and quality assurance goals. • Accurately enter customer data and order details into our system during the call.

🎯 Requirements

• Call center or sales experience is a plus • Tech-Savvy: You can comfortably navigate multiple software programs and handle basic troubleshooting. • Flexibility: You are available to work the evening, weekend, or overnight shifts outlined above. • Communication Skills: You have a clear, friendly phone demeanor and can build quick rapport with diverse customers. • The Sales Mindset: You are goal-oriented, resilient, and motivated by financial incentives.

🏖️ Benefits

• Shift Differential: Earn an extra $1.00 per hour for any hours worked between 4:30 PM ET and 3:00 AM ET. • $200 Sign-On Bonus: Earn an extra $200 after successfully completing training!

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