QA Engineer

Job not on LinkedIn

🔥 32 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Toku

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

✈️ Travel

💰 $5M Series A on 2022-10

Consulting • Logistics • Travel

Toku is a company that specializes in AI-powered communication solutions, focusing particularly on customer engagement and business telephony. They offer a wide range of products, including conversational AI platforms, AI voice agents, and business telephony solutions for platforms like Microsoft Teams and Zoom Phone. Their services also include customer engagement tools such as contact centers, campaign managers, and feedback management systems. Toku is particularly focused on enhancing customer experience (CX) in the APAC region with solutions tailored to address unique language and communication challenges in the area. Additionally, Toku provides embedded communication solutions like programmable voice and messaging, user verification, and number masking to enhance security and efficiency in client communications. They cater to various industries including government, fintech, insurance, and travel, aiming to provide omnichannel and seamless digital experiences.

📋 Description

• Review quality specifications and technical design documents and provide timely, meaningful feedback • Create detailed, comprehensive, and well-structured test plans and test cases • Estimate, prioritize, plan, and coordinate quality testing activities • Utilize AWS technologies for test environment setup, monitoring, and reporting • Design, develop, and execute automation scripts using open-source tools • Identify and document bugs and software defects during testing • Conduct regression, integration, and performance testing after bugs are resolved • Track issues and work with the development team to verify fixes • Collaborate with customer support teams to investigate and resolve customer-reported issues • Leverage AWS monitoring tools for proactive issue detection • Stay current with new testing tools and test strategies • Participate in knowledge sharing and contribute to the growth and development of the QA team • Report to the Lead QA Engineer

🎯 Requirements

• At least 3–7 years of work experience in software quality assurance, preferably in CcaaS, CPaaS, or Voice related domains • Good experience with QA methodologies, such as Agile, Waterfall or others • Knowledge in writing SQL queries and/or other scripting languages • Experience in manual testing • Proficiency in industry-leading test automation tools such as Selenium, JUnit, TestNG or others • Working knowledge of Amazon Web Services (AWS) technologies, such as EC2, S3, Lambda, CloudFormation, and CloudWatch • Familiarity with AWS services for testing, such as AWS Device Farm or AWS CodeBuild • Solid understanding of web technologies and APIs • Experience writing clear, concise, and comprehensive test plans and test cases • Excellent interpersonal skills and strong written and oral communication abilities in English • Ability to work independently in a fast-paced, dynamic startup environment • Continuous learning mindset and keeping up to date with QA trends and technologies • Diploma/Bachelor’s Degree in Computer Science, IT, Engineering, or a related subject