Senior Cloud Infrastructure Engineer – AWS

🕒 May 1

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Toku

WebsiteLinkedInAll Job Openings

51 - 200 employees

📡 Telecommunications

☁️ SaaS

💰 $5M Series A on 2022-10

Telecommunications • SaaS • AI

Toku is a company that specializes in AI-powered communication solutions, focusing particularly on customer engagement and business telephony. They offer a wide range of products, including conversational AI platforms, AI voice agents, and business telephony solutions for platforms like Microsoft Teams and Zoom Phone. Their services also include customer engagement tools such as contact centers, campaign managers, and feedback management systems. Toku is particularly focused on enhancing customer experience (CX) in the APAC region with solutions tailored to address unique language and communication challenges in the area. Additionally, Toku provides embedded communication solutions like programmable voice and messaging, user verification, and number masking to enhance security and efficiency in client communications. They cater to various industries including government, fintech, insurance, and travel, aiming to provide omnichannel and seamless digital experiences.

📋 Description

• Design, build, and implement AWS-based infrastructure solutions aligned with application and business requirements, selecting appropriate services and configurations to deliver scalable and reliable systems • Work closely with engineering teams to understand requirements and translate them into effective AWS service designs, shifting the current model from reactive execution to proactive solution ownership • Implement and standardise infrastructure using Terraform, ensuring consistency across environments (dev, UAT, production) and reducing manual configuration errors • Evaluate and introduce AWS services (e.g. CloudFront, managed services, event-driven architectures) to improve system performance, scalability, and operational efficiency • Design and implement auto-scaling strategies, redundancy, and high-availability setups to improve system resilience and performance • Establish best practices to ensure infrastructure consistency across environments, eliminating deployment gaps between development, testing, and production • Support troubleshooting of infrastructure issues, identify root causes, and implement improvements to prevent recurrence • Provide infrastructure support aligned with global teams, including collaboration with teams operating in the Netherlands time zone when required • Mentor and guide existing team members, raising overall AWS knowledge and helping establish stronger internal standards and practices • Create and maintain infrastructure documentation and contribute to improving operational processes and workflows.

🎯 Requirements

• Strong hands-on experience designing and implementing AWS infrastructure in production environments • Practical experience with core AWS services such as EC2, ECS/EKS, VPC, IAM, S3, RDS, DynamoDB, ALB/NLB, CloudWatch, and exposure to more advanced services such as CloudFront or event-driven architectures • Strong hands-on experience with Terraform (or similar IaC tools), including building reusable and scalable infrastructure across multiple environments • Ability to translate application or engineering requirements into AWS-based solutions, with a solid understanding of cloud design patterns and best practices • Experience implementing scalable, fault-tolerant architectures with strong understanding of redundancy and performance optimisation • Practical experience working with CI/CD pipelines and deployment workflows, with the ability to improve infrastructure delivery processes • Strong hands-on experience with Linux-based systems and infrastructure operations • Working knowledge of networking concepts, including VPC design, load balancing, and connectivity between services • Proven ability to diagnose and resolve infrastructure issues in complex distributed environments • Experience working closely with application or backend engineering teams to support infrastructure requirements • Willingness to support teams across time zones when required, particularly in collaboration with European-based teams.

🏖️ Benefits

• Training and Development • Discretionary Yearly Bonus & Salary Review • Healthcare Coverage based on location • 20 days Paid Annual Leave (15 days for Malaysia based roles), plus other leave allowances