Tonkean
AI • Enterprise • SaaS
Tonkean is a company that offers AI-powered enterprise intake and process orchestration solutions, aiming to maximize adoption, efficiency, and compliance across various business functions such as procurement and legal. It provides tools for automating workflows and processes without the need for coding, streamlining operations by integrating with existing tech stacks, and optimizing processes using AI and orchestration technologies. Tonkean's platform includes features like AI-driven request handling, no-code process building, and personalized intake experiences to enhance operational efficiency and reduce manual workloads for enterprises.
Implementation Engineer – Procurement
Job not on LinkedIn
November 4
🇺🇸 United States – Remote
💵 $115k - $135k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛠️ Implementation Specialist
🦅 H1B Visa Sponsor
Tonkean
AI • Enterprise • SaaS
Tonkean is a company that offers AI-powered enterprise intake and process orchestration solutions, aiming to maximize adoption, efficiency, and compliance across various business functions such as procurement and legal. It provides tools for automating workflows and processes without the need for coding, streamlining operations by integrating with existing tech stacks, and optimizing processes using AI and orchestration technologies. Tonkean's platform includes features like AI-driven request handling, no-code process building, and personalized intake experiences to enhance operational efficiency and reduce manual workloads for enterprises.
📋 Description
• Build, configure, and test solutions in Tonkean based on detailed solution designs provided by Implementation Architects. • Provide demos to your "client", whether they are internal to Tonkean or external to the client. Leverage APIs, webhooks, and integrations to connect systems and automate workflows end-to-end. • Troubleshoot technical challenges, optimize configurations, and ensure performance meets expectations. • Collaborate with the customer and Architect to iterate on builds as new insights emerge. • Define and document implementation best practices, reusable components, and technical templates. • Serve as the subject matter expert on the Tonkean platform, pushing the boundaries of what’s possible with the platform now and reinforcing with the Product Team what should be possible in the future. • Support customers during UAT, Hypercare, and go-live phases, ensuring a smooth transition and high adoption.
🎯 Requirements
• 4+ years in implementation, solutions engineering, or platform configuration roles. • Deep understanding of no-code/low-code platforms, APIs, and enterprise systems. • Strong troubleshooting skills; comfortable solving novel technical challenges. • Proven experience with troubleshooting technical problems where the answer isn’t obvious or Google-able. • Experience implementing SaaS solutions in complex environments. • Experience running projects where the roadmap/checklist is not out-of-the-box templatized and will vary for every client’s custom situation. • Familiarity with CRUD operations, webhooks, JSON, and basic scripting logic. • Comfortable working cross-functionally with product, customer success, and design teams. • Startup mindset with the ability to build scalable processes in a fast-paced environment. • Confidence in demoing built solutions and communicating how and why certain configuration steps were taken.
🏖️ Benefits
• Competitive compensation & equity package • Tonkean provides each employee with a new MacBook Pro.
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