Functional Analyst

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Toolbox

WebsiteLinkedInAll Job Openings

51 - 200 employees

📱 Media

☁️ SaaS

📡 Telecommunications

Media • SaaS • Telecommunications

Toolbox is a leader in providing specialized over-the-top (OTT) technology solutions for TV operators and content providers. They offer end-to-end solutions for developing and enhancing OTT and independent products to help businesses thrive in the digital landscape. Toolbox's offerings include user authentication and authorization services, unified payment integration, centralized integration for subscriber acquisition, and intelligent content integration. They also focus on providing a seamless content distribution experience with their affiliate and pay solutions, sports hub for OTT sports content, live streaming capabilities, and content protection with DRM and encoding. Toolbox aims to optimize business models and enhance platform performance for its clients in the digital world.

📋 Description

• Translate business requirements into clear, functional specifications. • Define the “how” from a functional perspective to ensure aligned expectations between business, product, and technology teams. • Create and maintain updated functional documentation for ongoing projects. • Build functional documentation for existing products that currently lack it. • Supervise and support QA teams in creating and validating test cases. • Ensure that test cases cover the functional scenarios defined in the requirements. • Actively contribute to product roadmaps. • Propose product enhancements based on market trends, user needs, and best practices. • Create and maintain comprehensive documentation, including functional specifications, user manuals, and other relevant materials.

🎯 Requirements

• Bachelor’s degree (or in progress) in Systems Engineering, Computer Science, Business Administration, or related fields. • Minimum of +3 years in a Functional Analyst, Product Analyst, or similar role. • Proven experience working in Agile environments (Scrum or Kanban). • Experience collaborating with multiple product teams simultaneously. • Requirements elicitation and analysis techniques. • Functional documentation (user stories, use cases, workflows, diagrams). • Basic understanding of QA processes and functional validation. • Awareness of digital product market trends and emerging technologies is a plus. • Strong analytical and problem-solving skills. • Clear and effective communication with both technical and non-technical stakeholders. • Proactivity in identifying functional gaps and suggesting improvements. • Collaboration and adaptability in multidisciplinary teams. • Product-oriented mindset with focus on continuous improvement. • Advanced level of English and/or Portuguese (desirable).

🏖️ Benefits

• Sabáticas • Vacaciones adicionales • Días de bienestar