TOPMIND
501 - 1000 employees
Founded 1994
🤖 Artificial Intelligence
🤝 B2B
🏢 Enterprise
Artificial Intelligence • B2B • Enterprise
TOPMIND is a technology services company with over 22 years of experience that helps organizations in Brazil, Latin America and the US accelerate digital transformation. It provides IT outsourcing and consultancy, data projects (BI, analytics, machine learning, big data), chatbot and AI solutions, RPA, telecom and asset management, and workspace automation, along with training, innovation labs and change journeys to build capabilities and drive innovation.
Consultor(a)/Analista Salesforce, Field Service Cloud
Job not on LinkedIn
🕒 May 1
🗣️🇧🇷🇵🇹 Portuguese Required
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TOPMIND
501 - 1000 employees
Founded 1994
🤖 Artificial Intelligence
🤝 B2B
🏢 Enterprise
Artificial Intelligence • B2B • Enterprise
TOPMIND is a technology services company with over 22 years of experience that helps organizations in Brazil, Latin America and the US accelerate digital transformation. It provides IT outsourcing and consultancy, data projects (BI, analytics, machine learning, big data), chatbot and AI solutions, RPA, telecom and asset management, and workspace automation, along with training, innovation labs and change journeys to build capabilities and drive innovation.
📋 Description
• Participação em projetos de implementação, sustentação e evolução de soluções em ambientes corporativos complexos • Atuação consistente em correções funcionais e melhoria contínua dos processos • Colaboração com times técnicos e arquitetos de integração
🎯 Requirements
• Profissional com mais de 3,5 anos de experiência atuando como Consultor(a)/Analista Salesforce • Forte especialização em Field Service Cloud • Conhecimento dos principais componentes do Field Service • Atuação na investigação de defeitos, análise de logs, fluxos e mapeamentos • Compreensão de fluxos de integração síncronos e assíncronos • Análise e documentação de requisitos funcionais • Forte domínio do SDLC (Software Development Life Cycle) • Atuação em metodologias ágeis (Scrum e Kanban) • Certificações: Salesforce Field Service Lightning Consultant (Obrigatória) • Desejável: Salesforce Service Cloud Consultant, Salesforce Business Analyst, Salesforce OmniStudio Consultant • Inglês intermediário, com foco em leitura técnica e participação em reuniões operacionais
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