AI SOC Solutions Architect – Professional Services

🔥 6 minutes ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Torq's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Torq

Torq

51 - 200 employees

Founded 2020

🤖 Artificial Intelligence

🔒 Cybersecurity

Artificial Intelligence • Cybersecurity

Torq is an AI-driven hyperautomation platform designed for security teams to automate processes more efficiently. The company provides tools like Torq HyperSOC™, which enhances security operations centers (SOCs) with AI-driven automation to tackle alert fatigue, improve case management, and accelerate threat responses. Torq is recognized for its capabilities in integrating machine learning and automation technologies, helping SOCs respond to threats with machine speed and precision. It serves security channel partners and MSSPs/MDRs with advanced use cases like threat hunting and incident response.

📋 Description

• Design and implement AI-driven SOC automation, including agentic workflows and AI agents for alert triage, enrichment, investigation, and response • Translate customers' Tier 1/2 triage, investigation, and incident response runbooks into automated and agent-assisted Torq workflows • Own technical delivery for strategic accounts end to end, including architecture, build, validation, and handoff • Engineer integrations across SIEM, EDR/XDR, IdP, ticketing, and threat intelligence systems via REST APIs • Design, tune, and evaluate AI agent behavior, including prompt engineering, guardrails, and human-in-the-loop checkpoints • Serve as a trusted technical advisor to SOC leaders and analysts; run working sessions, resolve blockers, and drive adoption • Feed field learnings into product development and help build new Professional Services offerings • Report to the Director of Professional Services

🎯 Requirements

• 4–6+ years in a technical security role — SOC analyst, detection/automation engineer, incident response, or a technical Professional Services / Solutions Architect role in cybersecurity • Hands-on SOC operational understanding — alert triage, investigation, escalation, and the incident response lifecycle • Direct experience with at least one SIEM (Sentinel, Splunk, Chronicle) and one EDR/XDR (CrowdStrike, Defender, SentinelOne) • Proficiency in at least one of Python, Bash, or Go, plus REST APIs, JSON, and webhooks • Working knowledge of applied AI, including LLMs, agentic AI, prompt engineering, agent behavior evaluation, failure modes, and guardrails • Ability to explain complex technical and AI concepts to analysts and CISOs and own an account relationship • Strong organizational skills for managing multiple concurrent enterprise engagements under shifting priorities

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