
11 - 50 employees
Founded 2013
📣 Marketing
📦 Logistics
💼 Consulting
Marketing • Logistics • Consulting
TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.
🔥 1 minute ago
🗣️🇩🇪 German Required
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11 - 50 employees
Founded 2013
📣 Marketing
📦 Logistics
💼 Consulting
Marketing • Logistics • Consulting
TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.
• Analyze customer processes and identify automation and Conversational AI opportunities • Develop voice and chatbot solutions as well as technical solution designs • Select and evaluate suitable Conversational AI platforms and technologies • Configure, test, and optimize prompts, dialogue flows, and bot performance • Integrate customer systems via APIs and interfaces • Implement technical requirements using JavaScript and Python • Support projects from technology evaluation through go-live • Create technical documentation and develop best practices and prompt libraries • Collaborate with customer IT teams, internal teams, and other stakeholders • Support customers from the initial idea through successful go-live
• Completed degree in Computer Science, Business Informatics, or a comparable technical field • 3–5 years of professional experience as a Conversational AI Engineer, Solution Engineer, Technical Consultant, or in a comparable role • Experience implementing voice or chatbot solutions on widely used platforms • Strong knowledge of Prompt Engineering and Conversational AI • Good knowledge of JavaScript and Python • Experience with APIs, system integration, and technical interfaces • Understanding of automation opportunities and customer processes • Experience in CX/customer service environments is an advantage • Structured, analytical, and solution-oriented approach to work • Strong technical affinity and enthusiasm for exploring and advancing new technologies • A traditional software developer or IT architect is not required; the ability to understand suitable customer processes, technologies, and technical implementation is essential
• 100% remote / work from home • Full-time or part-time options are referenced in the title; the job description specifies full-time • Commitment to diversity and equal opportunity • Special consideration for applicants with severe disabilities and equivalent persons
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