Product Content Specialist

🕒 April 1

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TRACTIAN

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

⚡ Energy

Enterprise • Industrial • Energy

TRACTIAN is a company specializing in Asset Performance Management, providing industry-leading solutions to ensure zero downtime for manufacturing plants. With products like Smart Trac Condition Monitoring & Auto Diagnosis and TracOS™ Maintenance Management Software, TRACTIAN enables plant managers to predict failures, avoid downtime, and manage assets efficiently. Their solutions also focus on energy efficiency, transforming energy consumption data into profit. TRACTIAN collaborates with industries such as automotive, mining, oil and gas, and pharmaceuticals, offering advanced insights and AI-powered diagnostics to enhance machine reliability and operational efficiency.

📋 Description

• Lead product enablement for new feature launches by transforming technical information into clear, engaging content that drives understanding and adoption. • Create and manage high-quality assets - such as videos, product demos and tours - while collaborating cross-functionally to ensure consistent positioning. • Publish and maintain enablement assets across the appropriate channels, ensuring consistency in naming, versioning, and distribution. • Measure the consumption and effectiveness of enablement assets to identify what drives understanding and adoption.

🎯 Requirements

• 3+ years of experience in product enablement, product education, customer education, product marketing, or similar roles focused on explaining SaaS functionality. • Previous experience creating enablement or educational materials for SaaS products and new feature launches. • Strong experience explaining product functionality clearly to both technical and non-technical audiences. • Hands-on experience producing product content end-to-end, including scripting, screen recording, voiceover, editing, and publication. • Strong video editing skills and the ability to independently create polished, engaging product videos. • Experience working cross-functionally with Product, Engineering, Marketing, Customer Success, and Support teams. • Strong organizational skills with the ability to manage multiple launch timelines, content formats, and priorities simultaneously. • High attention to detail and commitment to content quality, consistency, and technical accuracy. • Familiarity with Intercom or similar platforms for setting up product tours, in-app guidance, and feature adoption flows. • Comfortable working in a fast-paced, high-growth environment with evolving product priorities. • Self-starter with strong ownership and the ability to take projects from idea to final delivery with minimal oversight.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development