Growth Product Expert – Loyalty

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Logo of Trafilea Tech E-commerce Group

Trafilea Tech E-commerce Group

201 - 500 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Trafilea Tech E-commerce Group is a next-generation consumer-tech platform and e-commerce group of brands. The company is powered by proprietary technology, world-class marketing, and operational excellence. Trafilea's ecosystem integrates data, technology, and systems to enhance all its brands, focusing on creating a frictionless, high-performing shopping experience. The group manages a real-time ad management technology and an AI-powered advertisement platform, enabling high-efficiency budget allocations and optimization across their operations. Trafilea has a significant impact with over 10 million customers and 30 million online users, making it a data-driven and tech-enabled powerhouse in the e-commerce industry.

📋 Description

• Design and deliver hands-on, value-driven experiences that customers engage with on a recurring basis. • Partner closely with the Subscriptions Tribe to execute initiatives that strengthen retention. • Own subscription growth experiments across Club, Autoship, Shaperbox, and Credits. • Map and optimize subscription journeys (onboarding, renewal, cancellation). • Execute data-driven initiatives with clear KPIs and share insights through dashboards and reports. • Collaborate with Product, Marketing, CX, BI, and Tech to align on roadmap priorities. • Design bold retention mechanics and personalization flows based on customer feedback. • Drive influencer/ambassador-style engagement by ensuring community-driven mechanisms connect with customer needs. • Run agile practices to keep squads accountable and reduce operational load for Tribe leadership. • Prioritize and scale successful pilots into playbooks for global markets.

🎯 Requirements

• 4-6 years of experience in Growth/Product in e-commerce or SaaS. • Strong growth-marketing mindset: designs hypotheses, tests quickly, iterates weekly. • Fluent in cohort analysis, dashboards, churn, and retention metrics. • Execution-driven: hands-on with no-code pilots, flow-building, and CRM triggers. • Strong collaboration in cross-functional squads. • Clear communication: async documentation and storytelling with data. • Exposure to subscriptions or loyalty; deeper technical/financial skills to be built on the job. • Basic agile methodology knowledge with willingness to own squad leadership practices.

🏖️ Benefits

• Paid time off • Competitive salary

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