Senior Operations Manager – APAC

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October 10

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Trafilea Tech E-commerce Group

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eCommerce • Artificial Intelligence • Marketing

Trafilea Tech E-commerce Group is a next-generation consumer-tech platform and e-commerce group of brands. The company is powered by proprietary technology, world-class marketing, and operational excellence. Trafilea's ecosystem integrates data, technology, and systems to enhance all its brands, focusing on creating a frictionless, high-performing shopping experience. The group manages a real-time ad management technology and an AI-powered advertisement platform, enabling high-efficiency budget allocations and optimization across their operations. Trafilea has a significant impact with over 10 million customers and 30 million online users, making it a data-driven and tech-enabled powerhouse in the e-commerce industry.

201 - 500 employees

🛍️ eCommerce

🤖 Artificial Intelligence

📋 Description

• Execute full yarn nomination projects with >80% on-time production in <45 days • Co-own TP Pass-Off implementation across QVC, DTC, and other programs • Build and maintain an audit-ready SOP dashboard integrated with Asana/Jira • Develop a Vendor Capability Matrix to match factory strengths with product complexity • Create an AI Utilization Index per function (PD, Production, QC) • Lead quarterly SOP renewals and institutionalize process governance • Evaluate factories’ readiness for AI-powered workflows and digital sample validation • Mentor China and global teams, ensure clear goals and high performance • Enforce SOPs, TOF rituals, and structured communication • Drive AI, automation, and performance scorecard adoption • Connect China, LATAM, and US teams for seamless execution • Optimize the factory base, ensuring reliability, cost efficiency, and compliance • Deliver AI-enhanced compliance reports and lead quarterly reviews

🎯 Requirements

• 7–10+ years in apparel production or operations • Proven experience managing PD, QC, and sourcing functions • Strong project/change management and reporting skills • Familiar with Asana, Slack, and workflow automation tools • Exposure to AI tools and digital transformation initiatives • Cultural fluency across East and West • Nice to Have: Startup or eCommerce experience • Mandarin (basic) or experience leading Chinese teams

🏖️ Benefits

• Great benefits package including remote work • 15 working days of paid holidays • Learning subsidy • Opportunity to grow and develop both professionally and personally • Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion • Collaborate with world-class talents in a data-driven, dynamic, energetic work environment